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AMS Unit Leader

MetLife • Full-time • Remote (US) • $55.60k - $93.60k / year • 2w ago

Location(s)

Posting Location: Oriskany, New York

Posting Location: Bloomfield, Connecticut

Posting Location: Tampa, Florida

Posting Location: Cary, North Carolina

Posting Location: Aurora, Illinois

City/Cities

Aurora, Bloomfield, Cary, Oriskany, Tampa

Posting Region/States

Connecticut, Florida, Illinois, New York, North Carolina

Country

United States

Working Schedule

Full-Time

Commutable Distance Required

Yes

Relocation Assistance Available

Posted Date

31-Oct-2024

Job ID

5072

Description and Requirements

AMS Unit Leader

Location: Virtual, BUT must be commutable to any of the following office locations:

Oriskany, NY
Tampa, FL
Cary, NC
Aurora, IL
Bloomfield, CT

CANDIDATES WILL BE REQUIRED TO GO INTO THE OFFICE ONCE A MONTH

Role Value Proposition:

Global Operations (Global Ops) focuses on creating positive experiences for MetLife customers and helping the company make the best use of its global resources. We’re looking for unique talent with fresh perspectives that can propel innovation. In this role you will investigate group disability claims and makes determination on claims settlement within authorized guidelines

Key Responsibilities:

Supervises team of claim specialists handling a combination of Absence, ADA and Paid Leaves.
Manages workflow; screens and distributes work based on skill level.
Ensures adherence to performance standards, resolves client service issues, and maintains data integrity.
May review, record, and analyze data to make claims settlement determination.
Performs other related duties as assigned or required.
Assists with people management responsibilities, including hiring, firing, promotions, performance and compensation management, and training and development

Essential Business Experience and Technical Skills:
Required

5+ years of Insurance Experience
Experience with Federal and Statutory paid and unpaid leaves as well as ADA
Must be able to communicate clearly and effectively, both written and verbal
High School Diploma

Preferred

5+ years of Disability Insurance/ADA/FMLA experience
Excellent analytical, decision making and problem-solving skills
Highly self-motivated
Bachelor’s Degree

The salary range for applicants for this position is $55,600.00 - $93,600.00.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!

About MetLife

Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

$55,600.00 - $93,600.00