Essential Functions:
•Executes daily production plans that meet or exceed customer service level expectations while achieving maximum operating efficiency safely.
•Ensures or leads daily balancing of labor availability and volume requirements throughout the facility.
•Ensures daily inspection of physical condition of distribution center and equipment directing needed maintenance and/or repair.
•Develops, analyzes, and recommends operational and systemic improvements to meet current and future service, throughput, and cost objectives.
•Recruits, hires, trains, develops, and retains effective shift management teams in partnership with Talent Acquisition.
•In conjunction with HR, develops, implements, and measures effectiveness of associate training programs.
•Sets goals, communicates clear expectations for managers, and provides timely and constructive feedback.
•Provides the resources and support needed for successful and safe facility operations.
•Communicates effectively with managers and associates regarding business objectives or current issues.
•Provides management team members with meaningful developmental opportunities and prepares them for upward promotion as applicable.
•Delegates responsibilities fostering open dialogue amongst associates.
•Works closely with associates to set goals and provides open feedback and coaching to drive performance improvement.
•Aligns team efforts building accountability and measuring progress in achieving results.
•Identifies and addresses improvement opportunities leading the entire facility through change.
•Ensures all safety policies and procedures are implemented and observed and equipment and work areas are clean and well organized.
Minimum Requirements:
• Bachelor’s Degree - Supply Chain Operations or a related field, or equivalent combination of education and experience
•6+ years of operations experience in a large volume center environment
•3+ years of leadership experience with direct reports, including experience leading managers
Preferences:
• Experience in customer service, retail, or call center
• Lean Six Sigma certification (yellow belt or above)
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
