At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
Job Description
Responsibilities:
- Processing customer documents and updating accounts;
- Checking client documents to ensure compliance with regulations;
- Resolving discrepancies in customer accounts;
- Maintaining a register of all documents;
- Creating and filing reports;
- Responding to internal and external customer queries (mainly by email).
Requirements:
- Knowledge of English to communicate freely with colleagues and superiors (B2);
- Accuracy and attention to detail when working with documentation and data;
- Analytical approach to problems;
- Negotiation and interpersonal skills;
- Enthusiasm and willingness to learn;
- Effective time management to ensure timely completion of assigned tasks;
- Availability to work on a hybrid basis;
- Experience in administrative positions.
We offer:
- Professional training to prepare you for the job;
- A contract of employment, full-time position;
- Work from Monday to Friday;
- Excellent benefits package including comprehensive medical care, dental care, group insurance, Multisport card or co-financed vacation;
- International environment and high working standards;
- Professional training, opportunity to develop your career path within the organizational structure, support in career planning;
- Working in a dynamic team with a supportive inclusive culture and strong values;
- Interaction with employees and managers from all over Europe and the US;
- Friendly atmosphere and comfortable working environment.
Hybrid/flexible schedule:
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
