About Us
HEI manages an unparalleled portfolio of leading full-service branded hotels and luxury and lifestyle independent hotels across the U.S. We are the acknowledged experts on upper-upscale, luxury, and premium select-serve hotels in urban, super-suburban, and destination locations. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable. Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.
Overview
The Task Force Director of Human Resources will direct and ensure the efficient administration and management of the Human Resources function at all assigned hotels with a primary focus on Hotel Transitions. The Director will facilitate efficient administration and management of the Human Resources function in newly acquired and divesting properties. This will include recruiting, training, compliance with statutory requirements and the execution of associates relations activities, in order to provide Transitions Hotels with the personnel, guidance, and support necessary to achieve their guest service and business objectives. In addition to Hotel Transitions, the Task Force Director of HR will be responsible for Task Force support to cover vacancies and onboard new HR professionals. This position will be 100% travel.
Responsibilities
- Coordinates the pre-activities of hotel investment to include arranging interviews with current management team, offer letters, arranging events information, coordinating materials, coordinating benefits presentation and coordinating HR training schedule.
- Coordinates the post activities of hotel divestments to include execution of divestment spreadsheet, inventory of outgoing HR/Payroll storage, coordination of interviews and transfer of associates where necessary.
- Assists in the development, implementation and administration of all Human Resource functions, including recruitment, training and development, payroll (where applicable) and associate relations activities, relating to all hotel personnel.
- Facilitates the effective recruiting and interviewing using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and efficient associates. Conducts interviews for all management positions and makes hiring recommendations.
- Ensures that Human Resources associates are developed within HEI standards and programs and are utilized to their maximum potential by controlling the implementation, administration and monitoring of all training programs. In the event the Human Resources position is open at the time of transition, the Director of Human Resources may occupy the property role until a permanent placement is found and has been adequately trained in his/her role.
- Assists with developing, implementing and administering policies and programs related to the management of all hotel personnel to ensure the maintenance of a positive and productive employment environment.
- Oversees onboarding and training of payroll activities on newly acquired properties to include time system training for all managers.
- Ensures compliance with all State and Federal laws and regulations which pertain to Human Resources by reviewing current management practices, implementing new procedures and communicating verbally and in writing any new requirements. Assists with oversees compliance with Affirmative Action Plan.
- Provides assistance, guidance and counseling to the Human Resources Associates and management staff in order to maximize the quality and professionalism of the hotel staff by listening and interpreting concerns and objectives and seeking solutions.
- Coordinates managing all labor relations activities by administering union contracts and ensuring compliance. Responds to all grievances in writing, negotiates settlements and acts as the hotel representative at all arbitrations.
- Oversees pre-selection activities, including drug testing; reference checks, etc., to ensure compliance with all Company policies and procedures. Ensures all new hires and existing associates possess proper employment eligibility verifications.
- Performs any other job related duties as assigned.
Qualifications
- Bachelor’s Degree in Hospitality, or related field, highly preferred.
- Previous hotel experience required.
- Minimum of 3+ years of Human Resources experience preferably in Hospitality or similar industry.
- Ability to organizes processes around all applicants and associates, some of whom will require high levels of patience, tact and diplomacy to diffuse anger and collect accurate information and resolve conflicts.
- Thorough knowledge of Human Resources practices and procedures as well as considerable knowledge of State and Federal laws and regulations pertaining to Human Resources matters.
- Ability to perform moderately complex calculations for salary and benefit administration and to forecast departmental expenses.
- Ability to observe associates in the work place, analyze operations and detect situations of concern with regard to areas such as associate performance, grooming, training, policy adherence and morale.
- Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
- Ability to stand up to 4 hours and lift up to 25lbs.
- Travel required up to 100% of the time.
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.
