Wyndham Hotels & Resorts is now seeking a Director, Strategic Accounts to join our team.
Why Wyndham?
By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!
The Role
Successful Third Party Director responsible for developing relationships and driving business with Third Party accounts that aggregate demand for B2B group and leisure/transient travelers. Motivated self-starter able to drive day-to-day sales activity for portfolio of accounts. Primary responsibilities will include planning and execution of sales strategies leading to higher consideration and win rates, leveraging the multi-tier model that exists across Third Parties and existing Wyndham customer accounts. An effective Third Party Sales Director is driven to hunt for business, build new relationships and drive growth across the account base within their dedicated accounts. Sellers are expected to be creative and continuously bring new win-win ideas to drive mutual growth with their assigned Third Party accounts.
What you'll do
Sales Execution:
- Develop and execute strategic account plans for key Third Party accounts. This includes setting specific time-bound business goals, identifying potential areas of opportunity, and developing an action plan to drive sales activity.
- Engage in customer facing activities such as annual partner meetings and conferences to strengthen relationships.
- Contributes to increasing managed accounts within industry.
- Understands the Third-Party sales model in addition to Wyndham's chain scales, properties and quality levels to ensure end customer / property fit.
Partnerships & Collaboration:
- Partner with Sales Operations, Sales Development, Sales Specialists, and Marketing as required to drive sales execution.
- Proactively work with Wyndham Corporate account teams to plan and help increase Third Party sales volume within existing Wyndham customers.
Customer Enablement:
- Actively measures customer performance against stated goals and objectives.
- Serve as point of contact for managing the day-to-day needs of key Third Party customers in partnership with internal Wyndham teams.
You'll be successful if you have
Solution Selling:
- Expert understanding of Wyndham strengths and offerings; ability to articulate the vision from customer perspective.
- High ability to sell value and align and motivate internal and Third-Party teams to drive win-win solutions.
- A self-starter, exhibiting initiative, confidence, professionalism, and good judgement; results-oriented.
Business Acumen:
- Familiarity and knowledge of Third-Party group travel dynamics; understanding of assigned accounts’ strategic business model.
- Ability to review market conditions and advise customers of potential opportunities to drive business growth.
- Analytical skills to understand reports and trends.
- Understanding of metrics and goals and how to create reporting to gage success of projects.
Technical Acumen:
- Broad knowledge of hospitality and Third-Party industry trends.
- Ability to effectively lead complex sales cycles end-to-end.
- Strong technical skills including the usage of Salesforce.com, CVENT, Microsoft office, SynXis and Opera operating systems.
Required Qualifications/Experience
- Bachelors degree required.
- Minimum 7 years previous working experience, including at least 5 years of sales experience.
- Experience handling a $15M-30M+ quota target.
- Consultative selling skills.
- Deep sales experience with a focus in one of more of the following sub-segments: Third Party travel, Tourism and Travel, leisure entertainment, social, military, educational, religious, and fraternal.
- Experience creating account plans and sales forecasting.
COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.
Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.
Employment Status: Full-time
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