Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for managing the strategic direction, build and deployment of functional systems and technology initiatives for the functional systems and technology platform (i.e., Human Resources, Finance, Legal, etc.). Ensures the planning and execution of Plan of Record (POR) activities to improve/enhance our employee journeys. This includes but not limited to ensuring projects are within budget and meets the business requirements/commitments. May manage a team of professional employees. Provides subject matter guidance to employees as required. Develops processes and procedures to drive department efficiencies. Could assist in development and meeting of departmental budget.
Job Description
Core Responsibilities
- Manages the relationship with a business stakeholder to identify product and technical requirements.
- Conducts and/or leads analysis to determine requirements.
- Utilizes all resources available to develop team members including development plans, recommended learning, mentoring, etc.
- Provides and reviews all business requirements/designs. Builds, tests and coordinates deployment activities.
- Develops common understanding and agreement on all deliverables with key stakeholders.
- Monitors, escalates, and communicates all changes to agreed deliverables.
- Recommends and implements functional platform improvements with key stakeholders.
- Manages daily operations and planning (including but not limited to upgrades, troubleshooting, and problem resolution).
- Provides leadership for developing platform strategies.
- May assist in development and meeting of departmental budget; this could include evaluating costs, risks and benefits of alternative solutions before making recommendations.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
