SUMMARY
Directs and coordinates activities of export department to obtain optimum efficiency and economy of operations and maximize profits by performing the following duties personally or through subordinate employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, in additional to the duties and responsibilities of the export agent, when required for the efficiency and smooth running of the department. Other duties may be assigned.
- Assists Air Export Manager in implementing and obtaining organization policies and goals of the department.
- Prepares directives and ensures compliance to employees under his/her supervision outlining policy, program or operation changes to be implemented.
- Analyzes and organizes department export operations and procedures relating to shipment processing, file profitability, ensuring customer satisfaction.
- Oversee and ensure timely export billing on a daily basis.
- Prepare and ensure accuracy for all customer profiles, which may include special conditions negotiated with the approval of the Branch Manager.
- Controls EPO's and makes necessary corrections.
- Prepares quotations for the network, local sales force and customers.
- Reviews clerical documents within the department to ensure completeness, accuracy and timeliness.
- Prepares export activity reports for the guidance of the Export Manager and/or Branch Manager.
- Maintains contact with customers and outside vendors of the department.
- Provides for transportation of exported goods from port to final destination.
SUPERVISORY RESPONSIBILITIES
Supervises a total of 2-10 employees in the Export Department. Assists the Air Export Manager in the coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.
Team Management
- Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
- Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
- Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
- Plan and monitor team development together with HR Division
- Ensure updated Job Description availability for the team by coordinating with HR Division
- Ensure all changes in Department / Section socialized properly to the team
QHSE
- Participate in the set-up and follow-up of internal standard procedures to enhance productivity and transparency
- Maintain acceptable Health, Safety and Environmental risk levels in his/her area of responsibility
Ensure the compliance with applicable legal requirements
Requirements
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Two to five years related experience and/or training. Advanced education a plus
LANGUAGE SKILLS
Benefits
Bollore has to offer:
- Competitive compensation
- Generous benefits package, including health insurance (medical, dental and vision)
- 401(k) matching
- Life insurance & disability.
- Discretionary bonus
- Paid time off / Holidays
- Career advancement
Bollore Logistics is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Job Type: Full-time
