Environmental Solutions Group stands at the forefront of sustainable innovation, dedicated to transforming the waste industry with eco-friendly equipment and technology solutions, all designed to improve the lives of our customers, and their communities.
This Connected Collections® ecosystem integrates advanced technology across our brands, including Heil® refuse collection vehicles, Marathon® Equipment compaction and recycling equipment, 3rd Eye® technology solutions, Soft-Pak® waste hauler software, Curotto-Can® automated carry cans, Bayne® lifting products, and Parts Central® OEM parts.
Driven by a mission of “Improving Lives,” our best-in-class teams, innovative products, and advanced technology work tirelessly to leave a lasting legacy of excellence and environmental stewardship, ensuring a greener, healthier planet for generations to come.
For more information, visit www.doveresg.com.
Position Status: Full Time
Operating Company: Environmental Solutions Group -3rd Eye
Location: Austin, TX
Department: Digital
Reports to: Media Annotation and Retrieval Coordination Manager
COMPANY SUMMARY:
3rd Eye is disrupting the traditional Fleet Safety Video Monitoring and Telematics industries with leading high-quality media and reliable digital delivery. Our services are engineered for high availability, maximum reach, and cost savings for our customers. Fleet managers can watch live streams or review safety events instantly, from any device, to monitor their vehicle fleet. Our technology is the cornerstone of our industry, and our customers use it to improve their fleet safety, operational, and maintenance performance.
POSITION SUMMARY:
The Annotation Specialist – Team Coordinator I is responsible for ensuring all events are reviewed per the SLA requirements of 3rd Eye and the Environmental Solutions Group and their customers. The Annotation Specialist – Team Coordinator I manages a team of Annotation Specialists ensuring that the team is scheduled per their hours and allowances, approves timecards for the team, and ensures the team is continuously developed for success.
ESSENTIAL JOB FUNCTIONS INCLUDE:
- Manage team of Annotation Specialists scheduling.
- Make sure the team is adequately supervised for shift alignment, with clock in and clock out times per shift designation.
- Ensure timecards align for Annotation Specialists to agreed hours for work week.
- Approve any time off requests and ensure schedules are managed to appropriately schedule team members for shift designation.
- Audit 100-events for one team member a day to identify performance percentages.
- Kick off performance improvement planning for any team member who fails an audit.
- Ensure continuous training of all team members managing and scheduling training per manager requirements.
- Be able to pull media from device and ensure media is pulled when required by manager.
- Establish goals for team and review goals for team members annually based on designated performance objectives established by manager.
- Complete understanding of 3rd Eye Digital scoring system definitions and expectations along with an understanding of posted road signs (i.e., speed limit, stop sign, etc.).
- Must attend all mandatory quarterly training seminars.
- Complete all assigned training through LMS related to various product groups.
- Demonstrates the ability to review and submit scoring infractions in an accurate and efficient manner.
- Must meet accuracy and pass audits at 90% accuracy rate for events reviewed for annotation by the reviewer.
- If failing audit will agree to training and must hit 90% accuracy for three weeks for randomized audits.
- Ability to identify potential inconsistencies in the 3rd Eye Digital system and generate feedback via the 3rd Eye Digital Web Portal to supervisors.
- Perform media annotation for both video and image using 3rd Eye digital provided tools.
- Expected understanding and usage of Ground Truth
- Maintain an expected run rate of the following (Run-rate subject to change based on training and agreements):
- One (1) 20-second video duration Labelling per minute
- Three (3) 20-second video duration annotations per minute
- Fifty (50) Image Annotations per minute
- Ten (10) image labelling per minute
JOB SPECIFICATIONS:
- Bachelor of Business or equivalent experience is required.
- 1-2 years of experience as a shift manager managing teams of four (4) or more team members.
- Knowledge of standard websites for utilization for Chrome and Mozilla Browser.
- Internet access to 3rd Eye Digital solutions via provided hardware.
- Be available for scheduled work, per the Team Coordinator scheduling allowance.
- Must be able to do basic annotation and labelling of media.
- Ability to consistently review at a pace keeping with an average as defined by company requirements.
- Completing initial training on customer specific scoring categories and infractions.
- Attending quarterly additional online training for updated customer specifications.
- Requires ability to understand general arithmetic; ability to write in an understandable manner; understand verbal or written instructions; ability to read and understand instructions; use PC based applications, including Outlook, and Microsoft Office.
- Must hold an active driver’s license with proficient knowledge of road regulations.
KNOWLEDGE, SKILLS, AND ABILITIES:
Ethics and Work Standards: Maintain the highest ethical and work standards, while promoting the same attributes in co-workers and others. Ensure that all business activities – with both internal and external customers – to be performed with a professional demeanor and that all participants be held accountable to this high standard.
Communication: Expresses thoughts clearly, both orally and in writing, using good grammar. Presents concise, well-organized reports in Microsoft Word, PowerPoint, and Excel. Listens to understand input, feedback, and concerns. Provides complete information in an open, honest, and straightforward manner. Responds promptly and positively to questions and requests.
Teamwork and Relationships: Works with other employees willingly and in a spirit of cooperation and teamwork. Supports cooperation. Demonstrates a commitment to the entire business and is supportive of all initiatives (company and departmental) to help grow Environmental Solutions Group business in the United States and abroad. Cooperates fully with others to achieve organizational goals. Is tactful, courteous, and considerate. Embraces a positive outlook. Is respected and trusted by others.
Continual Improvement and Problem Resolution: Identifies and communicates suggestions for work improvements. Uses technical and analytical abilities to assure existing work practices are the most efficient and cost effective possible. Performs root-cause analysis and implements viable, permanent solutions to problems. Works with both internal and external customers to develop solutions which meet company-wide needs and objectives. Applies a sense of urgency to resolve problems or creates opportunities that will increase productivity and create value. Shares best practices with other employees across the business.
Accountability: Accepts responsibility and accessibility for both the strategic planning and the successful implementation of all projects, programs, and duties as outlined in this job description. Advises supervisor of concerns, problems, and progress of work in a timely manner.
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Job Function : Other
