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T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!
Job Overview:
The District Sales and Operations Manager is passionate about driving sales and operations with integrity. We are looking for a District Sales and Operations Manager who thrives in a dynamic and high energy environment and can bring a unique mix of industry knowledge and passion for people. This person will drive results while maintaining the culture that makes us the place to be.
Job Responsibilities:
- Responsible for leadership and management of sales and operations for up to 12 retail store locations across the district.
- Create clear responsibilities and processes for District team to standardize processes and measure results.
- Ensures District is compliant with T-Mobile and United Wireless' policies, procedures, and standards.
- Persists in accomplishing objectives despite obstacles and setbacks by motivating your team to achieve the highest results.
- Coaches and develops your team by building a culture that promotes a positive open team environment for employees and customers through recognition, performance management, listening sessions, and team building.
- Effectively manages all people responsibilities including recruitment, retention, development, and accountability.
- Develops and improves the district by considering multiple and varied viewpoints when addressing problems and opportunities.
- Analyzes profit and loss to identify individual and district opportunities and performance gaps that will drive results.
- Establishes and builds relationships with key partners to support the training, operational and development of the market that will lead to its success.
- Models high standards of integrity to create a District culture that aligns with United Wireless' Core
- Other duties as assigned.
Requirements:
- At least 18 years of age
- Legally authorized to work in the United States
- Must have reliable transportation
- Must have open availability / no schedule restrictions
- Availability to work a flexible schedule that includes weekends, evenings, and holidays
- Ability to work the needs of the business, which may include 44 hours or more per week
Education:
- High School Diploma / GED
Work Experience:
- 2-5 years Management experience in high volume environment including supervision of associates
- 2-5 years Sales & sales management experience
Knowledge, Skills, and Abilities:
- Communication
- Microsoft Office, Excel, Word, PowerPoint
- Store Management
- Store Operations
- Customer Service
Benefits:
The following are offered to our full-time employees:
- Health / Dental / Vision / Life Insurance
- Long Term and Short Term Disability
- Paid Time Off
Physical Demands:
The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
While performing the duties of this position, the District Sales & Operations Manager is regularly required to stand and lean over, use hands and fingers, handle and feel objects, pens, use telephone, talk and hear. This person will work in a construction environment at times. Must be able to work a 40+ hour work week and must be able to work nights, weekends and holidays. Must be able to stand or sit for long periods of time. Ability to use both hands in fine, gross manipulation of small tools, such as copier, computer, and telephone. Must have ability to see well enough to read handwritten and typewritten material.
Equal Employment Opportunity:
United Wireless is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation, or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process.
About United Wireless:
United Wireless presently operates over one hundred T-Mobile-branded retail shops nationwide. Established in 2007 and based in Farmington Hills, Michigan. United Wireless is the fasted growing TPR in the nation. Although we have grown through leaps and limits over the last few years, our company tradition stays the same. We are a corporation with a family feel.
