Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
We are seeking an entrepreneurial and passionate Senior Team Manager for Conversational AI platform technology. This leader is responsible for developing and maintaining the virtual assistant platform by leveraging artificial intelligence and machine learning offerings, to improve the client experience across channels including, mobile, web, smart speakers etc.
The Senior Team Manager will be leading cross functional high-performance teams of Engineers, SDET’s, Scrum masters and Technical Program Managers. They will be partnering with various stakeholders including product, UX, Data Science, Content as well as operational teams to deliver innovative solutions that will help deliver efficient experiences to clients.
Position Responsbilities:
- Managing scrum teams that consist of senior technical leaders and individual contributors
- People Leadership and growth of team through skills development, objective setting, and career guidance
- Technical experience in all phases of the software development lifecycle
- Partnering with product Management, business partners and other organizations on backlog definition, prioritization, and refinemen
- Manage Tier 1 service and availability engineering to address platform healt
- Excellent communication and presentation skills and ability to connect with all levels of business leadership team
- Ability to meet deadlines, manage multiple projects simultaneously and work in a dynamic team-oriented work environment
What you have
Required Qualifications:
- More than 5 years of experience managing high performing engineering teams
- Working knowledge of writing code in Java, C# and/or Python, and experience building and deploying applications for millions of clients
- Experience in Agile/Scaled agile framework
- Knowledge of conversational dialog systems, machine learning, and cloud computing preferably some hands-on experience with Google Dialogflow, Amazon lex, IBM Watson, Rasa, Microsoft Bot framework, or equivalent
- Experience in Mobile native technology is preferred
- Bachelors’ degree in Computer Engineering or related degree
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
What’s in it for you
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
