Career Area:

Manufacturing

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition
Ensures that all material requirements for assigned products are satisfied within the allocated time frame.

Responsibilities
• Coordinating with production support staff to close out bill of materials for customer requirements. Serving as focal point for identifying and resolving material issues.
• Reviewing and acting on material release. Developing and maintaining bill of materials and associated data.
• Preparing bills of material; ensuring timely delivery of component materials needed to support production requirements.
• Verifying customer requirements; coordinating material acquisitions and shipments to assure availability for the manufacturing process.

Degree Requirement
Degree or equivalent experience desired

Skill Descriptors
Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.
Level Extensive Experience:
• Manages application-related issues, implications, and approaches with clients.
• Evaluates key interfaces and interdependencies among core applications systems.
• Explains features and benefits of core applications for consideration by business units.
• Implements existing and planned application enhancements in major business units.
• Tracks data flow between own applications and core applications in other business areas.
• Plans enhancement, conversion, and retirement strategies for core applications.

Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
Level Working Knowledge:
• Provides a quality of service that customers describe as excellent.
• Resolves common customer problems.
• Responds to unexpected customer requests with a sense of urgency and positive action.
• Provides direct service to internal or external customers.
• Documents customer complaints in a timely manner.

Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Level Extensive Experience:
• Evaluates and makes contributions to best practices.
• Processes large quantities of detailed information with high levels of accuracy.
• Productively balances speed and accuracy.
• Implements a variety of cross-checking approaches and mechanisms.
• Demonstrates expertise in quality assurance tools, techniques, and standards.
• Employs techniques for motivating employees to meet or exceed accuracy goals.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Level Working Knowledge:
• Applies an assigned technique for critical thinking in a decision-making process.
• Identifies, obtains, and organizes relevant data and ideas.
• Participates in documenting data, ideas, players, stakeholders, and processes.
• Recognizes, clarifies, and prioritizes concerns.
• Assists in assessing risks, benefits and consideration of alternatives.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Working Knowledge:
• Identifies and documents specific problems and resolution alternatives.
• Examines a specific problem and understands the perspective of each involved stakeholder.
• Develops alternative techniques for assessing accuracy and relevance of information.
• Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
• Uses fact-finding techniques and diagnostic tools to identify problems.

ERP (Enterprise Resource Planning): Knowledge of Enterprise Resource Planning (ERP) systems; ability to design and implement ERP systems for managing an organization's internal and external resources and facilitating the flow of information between various business functions.
Level Extensive Experience:
• Evaluates the benefits and drawbacks of an organization's own ERP system for further improvement.
• Consults on how to effectively integrate ERP systems with other platforms within the organization.
• Evaluates the ERP system's best practices to learn its principles and applications.
• Resolves all technical and administrative problems that occur throughout the ERP design and implementation process.
• Advises the ERP design team on ERP systems requirements.
• Monitors all ERP users to comply with established operational guidelines and standards.

Manufacturing Application Systems: Knowledge of company and industry databases and applications used in a manufacturing environment; ability to operate, maintain and update these systems.
Level Working Knowledge:
• Uses and maintains information or data stored in specific application; reports unusual situations.
• Documents the major interfaces and dependencies to and from other systems.
• Follows procedures for the maintenance and upkeep of the databases.
• Uses all basic features of the information system in context of own work.
• Works with a specific type of manufacturing application or information system.

Manufacturing Requirements Planning (MRP): Knowledge of the processes, practices and systems used in manufacturing requirements planning (MRP); ability to optimize planning for manufacturing cycles and ensure capacity and materials availability.
Level Basic Understanding:
• Describes basic concepts of materials and capacity management processes and procedures.
• Describes product life cycle and associated MRP cycle.
• Identifies parameters and considerations used in making decisions about production runs.
• Describes the use of bills of materials and other documentation needed to provide supplies.

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.

Posting Dates:

September 19, 2025 - September 25, 2025

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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