Core Technician

Trane Technologies • Shanghai • 3m ago

At Trane Technologies® we Challenge Possible. Our brands – including Trane® and Thermo King® - create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better world in mind. We boldly challenge what’s possible for a sustainable world.

Responsibilities:

负责维护指定的产品和设备，提高客户满意度
负责上门进行机设备的鉴定、分析、诊断和系统的维修
根据客户的需要对设备进行预防性维护，包括现场检查、零件的更换和设备的更换
根据客户的需要进行现场安装和维修，包括检查建筑布局、难点预测、收集材料和协调现场作业等
通过检查设备的磨损情况来进行维护
按照公司内部相关制度记录客户资料
各服务站点均应提供再培训业务和进行后续的跟进工作
为客户提供售后指导
在日常中应做好各类零部件和工具的保管工作，将库存限定在一个可接受的范围内，其中包括设备的清查
能够独立完成工作
能够熟练运用各种工具，根据工程的要求来进行相应的检查和修理
通过查看设备的状况和记录的书面材料，来检验设备的整体情况。通过使用说明书、使用计划来记录设备的使用情况，妥善处理后续的修理和养护工作
为客户提供专业有效的服务

Qualifications:

大专以上学历，供暖、通风、空调或制冷专业优先
拥有良好的客户服务意识
具备一定的思维分析能力与问题解决的能力
具有相关工作经验的人员优先

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