What does a successful Implementation Consultant do at Fiserv?
As an Implementation Consultant at Fiserv, you will play a pivotal role in helping our clients adapt to and leverage our innovative solutions. Working with a collaborative team environment, you will ensure the successful deployment of our products and services. You will be actively involved in translating client requirements into effective configurations, providing training, and ensuring a seamless transition. We are looking for someone who is passionate about technology and client success.
What you will do:
- Gather client configuration and process requirements with the client
- Test upgrades, enhancements, configuration changes, and code fixes
- Develop detailed internal test plans and schedules
- Conduct internal and external project meetings and provides updates to project team
- Collaborate with other project team members and organizational entities to identify and monitor issues, impacts and dependencies.
- Prepare and conduct informal and formal presentations
- Document new processes and procedures identified throughout the project relating to new product/feature functionality
- Performing mapping session with the client to transfer data from the client’s legacy system into the Commercial Center application
What you will need to have:
- Bachelor’s degree in computer science, Information Technology, or a related field, and/or equivalent military experience.
- 4+ years of experience in implementing software solutions.
- 4+ years of experience in project management for software implementations.
- 4+ years of experience in conducting client training sessions.
- Flexibility to support occasional weekend testing or production events.
- Ability to travel up to 10%.
What would be great to have:
- 5+ years of experience in the financial services industry.
- 5+ years of experience with Fiserv products and solutions.
- 5+ years of experience working with Agile methodologies.
- 5+ years of experience in data migration and integration projects.
- Experience with SQL databases.
- Professional certification in project management (PMP or similar).
Perks at Work:
- We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
- Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
- Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
- Advance your career with training, development, certification, and internal mobility opportunities.
- Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future.
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