What does a successful Senior Systems Engineer (transmissions) do at Fiserv?
We are seeing a skilled and experienced File Transfer system (Sterling File Gateway) Tier 3 expert to join our team. The individual in this role will be responsible for providing advanced technical support, troubleshooting and optimization of the Sterling File Gateway platform. This role involves addressing complex incidents and service requests ensuring smooth operation and assisting with ongoing project work like implementing new products.
What you will do:
- Provide expert-level support for Sterling File Gateway, including troubleshooting and advanced. resolution of technical issues.
- Troubleshoot integration issues with third-party applications.
- Monitor health and performance of SFG including conducting root cause analysis of performance issues.
- Support Implementation, Deployment of updates, patches and enhancements to SFG platform.
- Design, Configure and manage workflows within SFG system.
- Ensure Security, integrity and compliance if transfer system.
- Remediate any vulnerabilities.
- Participate in on call rotation (including weekends).
What you will need to have:
- 5+ years of experience with IBM Sterling File Gateway or Similar File Transfer solution (e.g, AS2, FTP, SFTP).
- 5+ years of experience with File Transfer Protocols, security protocols (SSL/TLS), encryption mechanism.
- 5+ years of experience working in server and network Infrastructure, including load balancing cluster.
- 5+ years of experience with Linux/AIX servers.
- Bachelor’s degree in computer science, information security, or a relevant field, and/or equivalent military experience.
What would be great to have:
- Certifications with IBM Sterling or similar managed file transfer technology.
- Experience with other IBM Solutions like Sterling B2B Integrator.
- Experience with Windows Servers.
- Knowledge of Cloud technologies and DevOps.
- Familiarity with databases(SQL, DB2).
Important info about this role:
- All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
- In order to be considered, you must be a lawful permanent resident or US Citizen.
Perks at Work:
- We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
- Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
- Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
- Advance your career with training, development, certification, and internal mobility opportunities.
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