What does a successful Tax Operations Manager at Fiserv do?
As a Tax Operations Manager, you will play a key role in transforming our global tax department by enhancing tax operations through the strategic use of advanced technology and streamlined processes that drive efficiency and effectiveness. You will oversee tax system administration and maintenance, ensuring that all systems are ready for use, properly configured, regularly maintained, and promptly updated with accurate data and reporting to meet the requirements of the tax groups. You will collaborate closely with various internal and external teams, to align efforts and execute the tax transformation roadmap effectively.
What you will do:
- Coordinate and oversee support for tax systems administration, including OIT, OTP, OSA, and Vertex Leasing and Sales & Use modules, ensuring that workpaper maintenance is completed effectively while also taking responsibility for hands-on administration as needed.
- Load and validate source data into tax systems (e.g., ERP, SAP, Oracle data, PTBI, trial balances, FX rates, tax rates, account details, etc.) for OTP, OIT and OSA.
- Develop and facilitate project plans for transformation initiatives, ensuring adherence to timelines while maintaining agility to adapt to changes; align with the future-state vision, incorporate advanced technology solutions, and integrate seamlessly with financial systems.
- Collaborate effectively with internal teams and external partners to accomplish tax department goals, utilizing automation tools such as AI, APIs, Alteryx, Palantir, Python, Snowflake, UiPath along with Microsoft Power Tools to transform data, integrate systems, and create visualizations that drive impactful results.
- Maintain an understanding of financial systems, including Oracle S4, AO, and legacy Oracle systems, to facilitate seamless integration and operations.
- Configure automated reporting solutions to empower tax teams with reliable analytics, enabling data-driven decision-making and enhancing overall operational efficiency.
- Engage stakeholders to promote awareness and drive buy-in for tax transformation initiatives, fostering collaboration across functions.
- Train global personnel on tax automation tools and systems to enhance understanding and utilization of implemented tax technologies.
Will need to have:
- 7+ years of relevant experience in tax operations, consulting, systems or related roles
- Basic understanding of corporate tax processes, such as income tax compliance and provision, sales and use, VAT and transfer pricing, etc.
- Bachelor’s degree in a related field
What would be great to have:
- Big 4 consulting or Fortune 500 multinational company experience
- Advanced technology skills, including familiarity with relevant systems such as SAP S4, AO, Gen-AI, Alteryx, Microsoft Power Tools, Palantir, Snowflake, UiPath and ONESOURCE Tax Systems
Important info about this role:
- We’re better together. This role is fully on-site.
- In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
Perks at Work:
- We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
- Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
- Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
- Advance your career with training, development, certification, and internal mobility opportunities.
- Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
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