What does a successful Business Analyst do at Fiserv?
As a Business Analyst, you will drive initiatives associated with Fiserv’s core banking product, Signature, in support of one of Fiserv’s largest bank customers. You will work with a dedicated cross functional to deliver customized and standard Signature solutions.
What you will do:
Drive assigned projects and programs to ensure success by defining requirements.
Improve operations and processes using historical information and resources to achieve appropriate solutions.
Provide updates with the appropriate sponsors and stakeholders to ensure information is communicated effectively and efficiently.
With the use of dedicated and core teams, determines course of action to define requirements and solutions that will solve for complex bank issues.
Work with both onshore and offshore resources for identified projects.
Resolve problems and conflicts among projects.
What you will need to have:
3+ years of Fiserv Signature core platform experience.
3+ years of Business Analyst experience.
3+ years of experience in cross-functional project management in large technical organizations.
Bachelor’s degree or an equivalent combination of education, work, and/or military experience
What would be great to have:
Analytical skills required to determine cause and effect related to service delivery of complex bank solutions.
Understanding of support levels and severity as well as root cause analysis skills to determine resolution to problems when they arise.
Excellent communication skills, including strong written and verbal communications, C-Level and group presentation skills.
Experience working with Data Centers, Disaster Recovery, Conversions, Implementations, client facing organizations, and product management.
Important information about this role:
To be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
Ability to Travel up to 10% of the time.
Perks at Work:
We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
Advance your career with training, development, certification, and internal mobility opportunities.
Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
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