Our Implementations Professionals are part of a team that works directly with clients to de-convert or transfer their existing credit card portfolios. The team is comprised of project managers, data analysts, and conversion programmers who perform the initial review of a client’s data files. This team develops extensive reports to analyze data and develop technical specifications to meet the client’s specifications. May write the conversion programs and processes and assist with the testing/loading processes. Will have a unique opportunity to use both technical and analytical skills, gain knowledge of the payment processing industry and Fiserv applications and products, and to use the soft skills required to work effectively with clients.
What you will do:
- Conduct technical data mapping analysis with a meticulous, investigative focus
- Follow documented technical requirements and collaborate with both business analysts and technical teams to craft tailored technical solutions
- Follow comprehensive data conversion mapping specifications with a commitment to precision
- Assure exceptional quality of conversion outputs through rigorous quality inspections
- Participate in system and output testing, ensuring data integrity and alignment with client specifications
- Engage in client mock events, fostering deep partnerships with client and Fiserv stakeholders
- Commit to Fiserv’s internal processes and best practices while maintaining flexibility to address emerging challenges, and diligently report project progress, proactively manage risks, and escalate issues astutely
What you will need to have:
- 3+ years of COBOL, Mainframe applications, and IBM JCL/TSO/TPX experience
- 3+ years of Information Technology or Business Analysis experience
- 3+ years of Microsoft Office Suite experience, particularly Excel and SQL
- 1+ years of credit card issuing industry experience
- 1+ years of expertise in comprehensive testing, validation, and financial balancing of outputs and reports
- Bachelor’s degree in computer science, engineering, or a related field, or an equivalent combination of education, work, and military experience
What would be great to have:
- Experience with Fiserv Optis production programming
- History of successful platform conversion projects
- Demonstrated ability to thrive in rapid change scenarios
- Commitment to collective success and a strong, supportive team mindset
- Proven risk management prowess with decision-making informed by data
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