What does a successful Senior Proposal Manager do? At Fiserv, a Senior Proposal Manager plays a critical role in collaborating with the deal team, including sales, proposal personnel, SMEs, and executive leadership, to complete and respond to various RFPs for financial institutions. Your expertise in content development, project management, and process oversight ensures that our proposals are tailored to meet the unique needs of each client, reflecting our dedication to excellence and innovation in financial services.
What you will do:
- Perform detailed analysis of RFPs, preparing compliance matrices, outlines, and schedules in accordance with RFP and Proposal Operations guidelines.
- Manage multiple, concurrent complex proposal efforts and teams simultaneously.
- Identify, organize, and coordinate proposal resources, ensuring the completion of all assignments, reviewing all work, and adhering to internal quality control measures.
- Maintain clear, consistent, timely, and effective communication with deal team members.
- Provide detailed, timely communications, such as meeting invites with purpose, objectives, and agendas noted; deal summaries; meeting minutes; action items; and various status email communications.
- Develop original, customized content that reflects the approach and bolsters the Fiserv advantages.
- Lead proposal teams in discussions on proposal win themes, value propositions, and other strategic messages.
- Write detailed responses that convey solution capabilities and advantages in language and concepts easily understood by others, with proper grammar and mechanics, and strong editing/revising skills.
What you will need to have:
- 5+ years of experience in a fast-paced proposal environment in financial services/account processing or a similar field, responding to financial institutions' RFPs.
- 5+ years of strong writing experience with excellent verbal and written communication skills, including writing original and editing existing content.
- Experience managing multiple complex projects while maintaining high attention to detail and accuracy.
- Proficiency using Microsoft Office Suite (e.g., Teams, Word, Excel, PowerPoint), Adobe Professional, and related tools.
- Proven ability to understand and articulate client’s business requirements into a cohesive, persuasive final product.
- Bachelor's degree and/or equivalent combination of education and military experience.
What would be great to have:
- 5+ years of proficiency with Responsive (formerly RFPIO) or similar proposal automation software tools.
- 5+ years of familiarity with Shipley processes and standards.
- 5+ years of experience with Association of Proposal Management Professionals (APMP) Certification.
Perks at Work:
- We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
- Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
- Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
- Advance your career with training, development, certification, and internal mobility opportunities.
- Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
Important information about this role:
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
- In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.
- This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
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