Job Description Summary
The Field Service Representative will provide direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning. Role will be responsible for supporting the R391 (C130) Composite Propeller System and related components at a customer site. Possibility for travel up to 60% of the time.
Job Description
Job Title
Dowty Field Service Representative
Company Intro/About Us
GE Aerospace is a global leader in providing advanced jet engines, components, and systems for commercial and military aircraft. At GE Aerospace, we are committed to innovation, safety, and delivering high-quality solutions that power the future of flight. Working here means being part of a team that values collaboration, respect, and continuous improvement.
Site, Business, OR Functional Area Overview
This role is based at Cannon Air Force Base, NM, supporting the R391 (C130) Composite Propeller System and related components. At GE Aerospace, we foster a culture of respect, safety, and teamwork, offering employees competitive benefits and opportunities for growth.
Role Overview
As a Dowty Field Service Representative, you will provide technical direction and assistance to customers in the operation, maintenance, repair, and installation of GE products. This role requires hands-on repair and maintenance of composite propeller systems and related components, with the possibility of up to 60% worldwide travel.
Key Responsibilities:
- Provide technical direction and assistance to customers in operation, maintenance, repair, and installation of GE products.
- Interpret data and technical instructions on-site.
- Communicate program status, customer issues, and market intelligence to Product Support and Field Service teams.
- Assist customers in scheduling maintenance and ensuring parts meet established schedules.
- Perform intermediate and depot-level maintenance, including hands-on repair of composite propeller systems.
- Collaborate with the UK services team for civil customer support.
- Review maintenance effectiveness and recommend training needs.
The Ideal Candidate
The ideal candidate is a detail-oriented, hands-on professional with strong interpersonal and leadership skills. They thrive in a fast-paced environment and are committed to safety, quality, and continuous improvement.
Basic Qualifications
- Bachelor’s Degree from an accredited college or university (or High School Diploma/GED with a minimum of 4 years of aviation experience in a field service or maintenance position).
- Minimum of 2 years performing extensive repairs, conversions, and maintenance on engines and/or propellers.
- Ability to lift a minimum of 65 lbs.
- Must pass a non-DOT drug test and background check.
- Position is based at Cannon AFB, NM.
Preferred Qualifications
- Ability to travel up to 60% worldwide.
- Strong oral and written communication skills.
- Proven analytical and continuous improvement mindset.
- Strong interpersonal and leadership skills.
- Ability to interface at all levels of the organization, both internally and externally.
Additional Information
- Scheduled Weekly Hours: 40
- Work Shift: 1st Shift (United States of America)
- Physical Requirements: Ability to lift 65 lbs.
- Work Authorization: Must meet U.S. export control requirements.
Closing
Join GE Aerospace and be part of a team that’s redefining the future of flight. GE Aerospace complies with all applicable export control laws and regulations.
This role requires access to U.S. export-controlled information. Therefore, for applicants who are not U.S. lawful permanent residents, U.S. Citizens, or have been granted asylee or refugee status (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), employment will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.
Additional Information
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes
#LI-Remote - This is a remote position
