What does a successful Business Resilience Manager do at Fiserv?
Reporting to the Head of Business Resilience this is a business-critical role responsible for ensuring AIBMS compliance with CP 140 and DORA
The ideal candidate for this role will have a proven track record in a fast-paced environment, preferably with a related regulated industry. They will have excellent stakeholder management and problem-solving skills, with a strong attention to detail.
What you will do:
Responsible for the Firm’s Annual Review of CIFs in line with regulation and business change.
Management of the firm’s Annual DORT
Responsibility for Annual oversight of Third-Party Service Providers’ Business Continuity and Disaster Recovery activities
Management of Annual Third-Party Service Provider Exit Strategy Testing Programme
Support the creation and implementation of Business Impact Assessments and Business Recovery Plans for Critical and Important Functions.
Active member of the Firm’s Incident Management Team.
Preparation of Business Resilience Committee Pack and other Resilience MI required for submission to existing Governance
Management of Third-Party Service Provider Contracts to ensure they align with CA Guidelines.
Ensuring all underpinning governance documents align with CA guidelines and any business change.
Consulting with our Regulatory Compliance team to ensure the Firm is prepared and aligned with the changing regulatory landscape.
Represent the firm with attendance at industry-related events.
What you will need to have:
Degree (e.g. business administration, economics, business law, law or comparable).
Five plus years of professional work experience in comparable role with emphasis on stakeholder engagement and clear reporting to management.
Experience in the field of regulation of financial services companies, particularly within the Payments industry
Excellent communication and influencing skills
Analytical, commercial and results driven with attention to detail
Experience working in a demanding tech-focused environment is essential
Agile approach with ability to work across all areas of the business and a strong business acumen
Understanding of Third-Party Risk Management, Vendor Management and Outsourcing an advantage
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