What does a successful Product Manager do at Fiserv?
The Product Manager oversees the development and implementation of a comprehensive credit card and consumer finance product strategy, collaborating with cross-functional teams, external vendors, and our clients to stay ahead of emerging trends and needs. This role will lead the end-to-end product development lifecycle for credit card and consumer finance solutions, working closely with various teams to design and deliver effective product solutions. A key role leading a portfolio of modernising capabilities, building new and enhancing existing solutions to benefit our customers and the evolving market in which they operate. Our platform capabilities include financial payment and processing solutions serving an extensive customer landscape of thousands of financial institutions and millions of businesses worldwide.
What you will do:
Primary liaison: Partners with cross-functional teams and external vendors (Sales, Client Relations, Operations, Finance, Legal, Technology, Engineering, Architecture, Testing, Release, PMO) and serves as the primary communicator between stakeholders and teams. Ensures stakeholder buy-in on major decisions and strategy, and provides clear instructions and deliverables for engineering teams.
Agile expertise: Hands-on experience with Agile development frameworks, including setting product strategy, wireframes, and demos.
Commercial focus: Leads client-facing discussions, provides feedback on industry and market trends, learns from our customers, and applies insights to define the product.
What you will need to have:
Product strategy experience: Proven experience in driving product strategy and go-to-market plans that enable excellent user experiences, especially with card payments, credit card and consumer finance products.
Commercial acumen: Experienced in building business cases, handling P&L for the product, pricing, and responding to RFI/RFPs.
What would be great to have:
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