ADP is hiring a Business Transformation (BT) Director for the HR Outsourcing Operations Business Transformation Team to lead projects and resources from end-to-end strategy through execution in an internal consulting role. The Director must have experience in strategy/operations/management/ technology consulting with a focus on large scale org change initiatives and managing projects related to change and adoption, operating model/org design, technology adoption/implementation and business process analysis and improvement. You will lead multiple projects and teams through designing and executing strategies for strategic, enterprise-wide transformational programs for the HR Outsourcing organization. Reporting directly to the Senior Director of Business Transformation, this person will be a key member of the team with experience managing people and working collaboratively across executive through associate levels. The Director provides leadership for BT Team resources and may have direct reporting responsibilities for team members.
What are we looking for?
We are looking for a Business Transformation Director with a passion and track record for problem solving to unleash business growth. Someone who demonstrates initiative and is naturally curious, who brings enthusiasm and courage leading teams through transformation and contributes to strategic decision making with senior leadership towards excellence throughout the life cycle of a project and the organization. The ideal candidate is a team player, business-minded, self-motivated, a strategic thinker and results-driven.
What You'll Do
Key Responsibilities:
- You will be responsible for leading large projects comprised of multiple BT team members and managing and executing strategic project(s) related to change & adoption, org design, operational excellence, operating model design, data + business analysis and technology adoption.
- Coach, guide, and upskill team members to create an overall project strategy, validate its business case, and gather supporting facts to fully steer the decision-making process.
- Apply change management, org/op model design and business process frameworks and approaches to roll out programs for the organization's most strategic projects. Includes business transformation plan, stakeholder analysis, change impact analysis, training needs analysis, KPI development and measurement tracking, technical training development (for technology adoption initiatives), activity analysis and business case development.
- Analyze complex ideas, business cases and organizational issues to build meaningful recommendations leading to the development of a strategy and roadmap for execution.
- Master and teach crucial data analysis skills to lead delivery of milestones by guiding and mentoring BT/PMO project team members throughout the entire project lifecycle.
- Serve as a direct point of contact for project senior leaders; managing relationships and ensuring quality of delivery.
- Support BT senior leadership to scope out projects that align with HRO strategic objectives
- Use data and insights to inform conclusions and support decision-making.
- Ability to simplify complex concepts and summarize key points.
- Understand the big picture and be able to connect all the dots; comfortable in navigating ambiguous environments.
- Excellent communication and story-telling skills with ability to present complex concepts to management, team members and non-technical audiences in a simple, easy to understand way.
Behaviors
- Proactive self-starter requiring minimal guidance with ability to create an overall business transformation strategy and meet deadlines
- Proactively identifies challenges, analyzes root cases, and implements effective solutions to overcome obstacles within multiple projects
- Feels comfortable operating in ambiguity and in a “start-up” type role where we move at a fast pace
- Strong problem-solving and critical thinking skills
- Able to navigate and support senior leadership through organizational changes
- Highly organized, detail-oriented, proactive, and solution-driven
- A team player focused on helping others succeed
- Coach BT junior team members and project team members to enhance and refine technical skillsets with core BT tools (e.g., PowerPoint, Excel, Visio, etc.)
To succeed in this role: Requirements
- 7+ years' experience in Transformation, Strategy, Management Consulting or similar quantitative business-related capacity
- Advanced Microsoft PowerPoint skills and strong proficiency in effectively putting together presentations and storytelling
- Advanced Microsoft Excel skills and analysis background
- Advanced Microsoft Visio skills and development of current vs. future state business processes
- Previous experience leading or managing teams
- Previous experience upskilling and teaching others
- Experience presenting to executive and senior leader stakeholders
- Collaborating with business senior leaders and support function team members to identify improvement opportunities and answer key strategic question
- Excellent analysis and pattern recognition skills, as well as synthesis skills
Preferred Qualifications
- Preference given to MBA; Bachelor's degree in Business Management, Information Systems or related area in lieu of MBA
- Management consulting or strategy experience from MBB or Big4
- Change management and large-scale transformation experience
- Salesforce experience
- Working experience in the HR technology space, including HR, Payroll and Benefits
You'll Love Working Here Because You Can
- Have courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to net out the best solution.
- Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
- Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
- Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
- Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
- Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.
What are you waiting for?
Apply today!
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
