What does a successful Channel Success Manager do at Pinch Payments(Part of Fiserv)?
As a Channel Success Manager specializing in Accounting & Bookkeeping at Pinch, you are responsible for driving the post-onboarding success of our accounting advisor channel. Your role involves converting advisors into referrers and advocates through enablement, trust-building, and community integration strategies.
What You Will Do:
Channel Success Ownership: Take ownership of the post-onboarding success of the accounting advisor channel, ensuring sustained growth and engagement.
Advisor Conversion: Convert advisors into active referrers and advocates through tailored enablement programs and trust-building initiatives.
Enablement Programs: Develop and implement enablement programs that equip advisors with the knowledge and tools to effectively refer and advocate for Fiserv solutions.
Trust-Building: Build strong, lasting relationships with advisors based on trust, transparency, and mutual success.
Community Integration: Facilitate the integration of advisors into a supportive community that fosters collaboration, knowledge-sharing, and networking opportunities.
What You Will Need To Have:
Proven experience in channel management, particularly in Accounting & Bookkeeping sectors
Strong understanding of advisor enablement strategies and community building techniques
Excellent communication and relationship-building skills to establish trust and rapport with advisors
Strategic mindset with the ability to convert advisors into active advocates of Fiserv solutions
Collaborative approach to working with diverse stakeholders and driving channel success
Familiarity with accounting and bookkeeping practices and technologies
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