What does a successful Community Engagement Manager do at Pinch Payments (Part of Fiserv)?
As the Community Engagement Manager for Pinch, you will play a pivotal role in engaging and representing the company within the accounting, Software as a Service (SaaS), and Small and Medium Business (SMB) ecosystems. Your responsibilities will also include supporting strategic partner Go-To-Market (GTM) initiatives through events, conversations, and collaborative content efforts.
Key Responsibilities:
Develop and implement strategic community engagement plans tailored to the accounting, SaaS, and SMB ecosystems to enhance Pinch's presence and acquisition efforts.
Cultivate and maintain relationships with key advisors, partners, and stakeholders to drive community-led acquisition and foster high levels of trust.
Lead the planning, execution, and reporting of events, including both in-person and virtual engagements, to connect with target audiences effectively.
Monitor and actively participate in conversations within social platforms and industry groups to build relationships, gather insights, and enhance Pinch's visibility.
Collaborate with strategic partners on Go-To-Market activities, including events, discussions, and content collaborations to drive mutual growth and success.
Qualifications:
Bachelor's degree in Marketing, Communications, Business, or related field.
Proven experience in community engagement, relationship management, or partnership development within the accounting, SaaS, or SMB sectors.
Excellent interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders.
Strong project management abilities, including event planning and execution, with a focus on delivering impactful community engagement initiatives.
Experience in monitoring social media platforms, industry groups, and online communities.
Understanding of community-driven acquisition strategies and partner GTM approaches.
Why Join Pinch Payments(Part of Fiserv):
#LI-VC1
R-10372479
