ADP is hiring a Sales Process Consultant within its Commercial Operations Center of Excellence.
LOCATION – FLEXIBLE (Florham Park NJ, Maitland FL, or Tempe AZ)
Sales Process Consultants are subject matter experts who build the bridge between our business and our clients and are passionate about identifying and delivering the right solution. Our Sales Process Consultants work directly with business partners to understand business challenges, collect and document requirements, and develop winning solutions and outcomes. Define, promote and utilize best-practices for automation capabilities in the sales process and serve as a subject matter expert
. Contributes to the project management cycle by innovating, implementing, maintaining, and adjusting project plans to track project changes and mitigating delays. Develops in-depth, sales process knowledge and solution design by leveraging modern tools, and an approach designed to ensure accuracy, completeness, and consistency. Forms strong business stakeholder relationships with a variety of internal clients, collaborates with other key functions in the ecosystem, communicates effectively on change management and successful completion of project objectives.
Responsibilities
- 2-5 years of analysis, business process improvement, project management or consulting experience, preferably for sales process, marketing and/or operations
- Must be able to provide suggestions, deliver effective and innovative solutions that address client’s problems for the improvement of existing and design of process and provide design options for process flows.
- Participate in pre- and post-sales activities, proposals and business demand creation. Collaborate closely with functional ecosystem SMEs to gain a thorough understanding of current state and map clear recommendation of future process improvements.
- Successfully manage workload and deadlines of multiple sales process projects simultaneously
- Responsible for conducting ongoing opportunity assessments, process mapping, identifying potential automation ideas and creation of road maps.
- Build an in-depth understanding of capabilities and potential applications of automation technologies within the sales and support process
- Proactively resolves customer issues and be a go-to person for any quick turnaround Proof of Concepts (PoCs) to meet the customer demand
- Coordinates project delivery by participating in design reviews and walk-throughs to communicate the solution designs and validate proposed solutions with stakeholders
Qualifications Required
- A college degree is nice to have but not required. What's more important is having the skills to do the job. Other forms of acceptable experience include:
- Up to 5 years' experience in sales, marketing or product operations
- Business process analysis and utilizing process mapping tools experience (such as Visio, BlueWorks, etc.)
PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:
- Strong operating and analytical skills; strategic thinker, flexible and creative
- Ability to quickly understand and digest business process and to conceptualize as an automated solution in a team environment
- Affinity for fast-paced, project-oriented work environment
- Must be able to explain technical concepts and analyses clearly and translate business objectives into actionable analyses
- Ability to prioritize, manage multiple initiatives, stakeholder and partner expectations
- Excellent data presentation, project management and change management skills
- Ability to work effectively in cross-functional and matrix teams, as well as independently
- Ability to work under pressure and meet deadlines
- Proficient software skills in Microsoft Office products including Excel, Word, Access and PowerPoint. Excellent oral and written communication skills
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $47,400.00 - USD $96,300.00 / Year*
- Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
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