Overview
Who we are
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.
An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.
To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.
Who we’re looking for
Toyota Financial Services’ Product Management team is seeking a passionate and highly motivated VPP Product Analyst for the Prepaid Maintenance programs. In this role, you will play a critical part in shaping and optimizing our vehicle protection products that deliver exceptional value and peace of mind to our customers. Reporting to the Product Manager, you will support the Product Management team’s mission to innovate and enhance our offerings, driving customer satisfaction and business growth.
What you’ll be doing
- Own the analysis and reporting of product performance metrics to identify trends and areas for improvement.
- Support the field team by being the primary point of contact for questions related to prepaid maintenance for Toyota, Lexus, Mazda, and Wayshield brands.
- Collaborate with vendors, marketing, sales, compliance, IT, and operations teams to align product strategies with customer needs and business goals.
- Partners with Toyota, Lexus, and Mazda divisions to grow prepaid maintenance sales.
- Support the development and launch of new products, product features, and initiatives that increase customer engagement and retention through competitive analysis and field/customer feedback.
- Contribute to strategic planning sessions by providing insights that influence product roadmap and business priorities.
- Other special projects as assigned by manager or senior manager.
What you bring
- Bachelor’s degree that provides a strong foundation in business, finance, analytics, or a related field; or 2 – 5 years of relevant work experience in a similar field and/or industry
- Strong analytical skills with proficiency in data visualization and reporting tools (e.g., Excel).
- Strong working knowledge of Microsoft Office Applications (e.g., PowerPoint, Word, etc.)
Added bonus if you have
- Familiarity with Hyperion, HOST, Tableau
What we’ll bring
During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
- A work environment built on teamwork, flexibility and respect
- Professional growth and development programs to help advance your career, as well as tuition reimbursement
- Team Member Vehicle Purchase Discount
- Toyota Team Member Lease Vehicle Program (if applicable)
- Comprehensive health care and wellness plans for your entire family
- Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
- Paid holidays and paid time off
- Referral services related to prenatal services, adoption, childcare, schools and more
- Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
Belonging at Toyota
Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.
Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.
