Date Posted:
2025-12-04Country:
United States of AmericaLocation:
HMA03: ISR Systems - Westford HO 7 Technology Park Drive, Westford, MA, 01886 USAPosition Role Type:
OnsiteU.S. Citizen, U.S. Person, or Immigration Status Requirements:
This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of “U.S. Person” go here: https://www.ecfr.gov/current/title-22/chapter-I/subchapter-M/part-120/subpart-C/section-120.62*Security Clearance:
None/Not Required
At RTX, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.
We at ISR & Space Systems are world leaders in high altitude electro-optical sensors, employed by the U.S. and foreign military in time critical intelligence, surveillance and reconnaissance operations. Our passion for supporting the Warfighters and their mission demands excellence in everything we do, from the talent we recruit to the highly-engineered systems we deliver. We value people, integrity, ideas and performance. This position offers travel to diverse customer base, job satisfaction of maintaining complex equipment an exciting opportunity to work at a craftsman level on high precision productions, in a team-based environment where staff are provided opportunities to broaden their skills.
You will act as a Field Service Representative, providing technical support and will require relocation to international customer locations.
What You Will Do:*
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Supporting complex company equipment and testing such as EMI/EMC, flight testing, and final acceptance testing
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Technical training for customers will be a requirement using approved company training materials
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Potential extended travel to international and domestic customer sites to support activities including fill in for other FSR’s
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On-site installation, repair, maintenance and test activities directly supporting our customer base
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Must be able to read and interpret schematic diagrams, system data flow charts, and technical descriptions of the systems
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Must be able to effectively use general and specialized test equipment to check-out and troubleshoot systems
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Must be an excellent problem solver and capable of providing viable courses of action to the customer based on timely assessment and analysis
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Must possess excellent communication and interpersonal skills
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Provide technical training to customers based on current developed course materials
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Work on flight line, aircraft and ground support equipment at customer sites
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Performs other administrative duties associated with the job, including but not limited to electronic expense reports, daily time cards, Field Service Reports
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Support all system customer equipment including ground station computer network operation and maintenance at various customer locations
Qualifications You Must Have:
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Typically requires: A University Degree or equivalent experience and minimum 8 years prior relevant experience, or
An Advanced Degree in a related field and minimum 5 years experience.
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The ability to obtain and maintain a U.S. government issued security clearance is required; U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
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Ability to obtain and maintain a US passport
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7+ years experience in maintaining/test of complex electro-optical systems and computer networks
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Experience in operating test equipment (oscilloscope, multimeter, RF Analyzers)
Qualifications We Prefer:
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Military background with deployment experience preferred
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Must be willing and able to work in various environmental conditions
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Proficiency with Microsoft Office applications and data entry skills
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Experience in system administration, monitoring and troubleshooting networks is desired
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UNIX/Linux system administration and scripting experience are desired
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Must be able to function with minimal supervision
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Ability to lift and move equipment up to 55 pounds
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Must be able to meet medical and physical fitness requirements to enter into and maintain deployment in accordance with customer requirements
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Must communicate effectively with internal and external customers both verbally and in writing
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Ability to multi-task and complete high volumes of work
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Able to travel internationally and domestically. (Up to 70% travel international or domestic on short notice to support assignment)
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Ability to work extended hours including evenings, weekends, holidays and participate in on-call duties
What We Offer:
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation
Learn More & Apply Now!
RTX solves some of the toughest challenges in aerospace and defense. That requires expansive thinking and bold innovation.
Relocation Eligible – Relocation assistance available
Please consider the following role type definition as you apply for this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
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