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Provide support on F135 fleet issues and operational status, acting as the primary liaison between internal teams, supply chain, and external stakeholders to ensure aligned fleet sustainment.
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Monitor and manage non-mission capable (NMC) status, support daily operational meetings, and provide critical propulsion readiness data to support informed decision-making and global fleet readiness.
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Validate and manage purchase order demands using SAP, JTD, and Maintenix; track and update Action Requests (ARs) and ensure accurate fleet status documentation.
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Analyze fleet inspection and time-change requirements, advise field sites on purchase order placement, and monitor open requirements for emerging issues and scarce asset requests.
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Support and lead team training events, support continuous improvement initiatives, and contribute to a 24/7/365 operational environment, including shift flexibility, weekend/holiday support, and EH&S compliance.
Qualifications You Must Have:
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BA degree in related Aviation Management/engineering/technical/logistics field required, or an associate degree and 9+ years of experience will be considered in lieu of a BA degree
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A minimum of 5 years of Customer support experience as well as MS Office Suite, specifically MS Word, Excel, PowerPoint required
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A U.S. government issued security clearance is required.
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U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
Qualifications We Prefer:
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Advanced abilities in data analytics and MS Office Suite.
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Comfortable working in a high-pressure, fast-paced military HQ or operations center environment.
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Possess excellent presentation skills with some experience briefing at the executive level (General/Flag Officer and Government/Industry equivalents).
Learn More and Apply Now!
In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment. This role is: Onsite
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.
Candidates will learn more about role type and current site status throughout the recruiting process. For onsite roles, commuting to and from the assigned site is the employee’s personal responsibility.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
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