Join Komatsu and Be Part of Something Big!
Job Overview
Are you ready to be a part of something BIG? Komatsu is searching for a Quality Engineer to support our Longview, Texas facility. As a key member of our quality assurance team, this Quality Engineer position will specialize in end-of-line (EOL) loader assembly processes and will be an instrumental part in ensuring conformance to the highest quality standards for the world’s largest front-end loader. Komatsu offers competitive salary, excellent benefits and annual merit/bonus potential.
Key Job Responsibilities
- Develop, implement, and continuously improve quality control procedures for end‑of‑line and assembly processes to ensure compliance with Komatsu quality standards and customer requirements.
- Own end‑of‑line quality gates, final inspection / test criteria, and acceptance standards to ensure only conforming products are released to the customer.
- Conduct regular process, product, and layered audits to ensure quality, safety, and process conformance, and drive timely closure of findings.
- Own Juhin / Product Issues as an assigned Project Manager or Technical Lead, including problem definition, root cause analysis, interim containment, permanent corrective actions, and recurrence prevention.
- Lead and facilitate root cause analysis (RCA) and corrective action activities (8D, A3, 5‑Why, Fishbone), ensuring actions are effective, verified, and sustained.
- Lead containment activities (holds, controlled shipping, sorting, rework, deviation management) for internal, supplier, and customer‑identified quality issues to protect the customer and minimize risk.
- Interface with Customer Quality / Voice of Customer (VOC) teams on quality escapes, warranty claims, and field issues, ensuring robust corrective actions and feedback into manufacturing and design processes.
- Develop, maintain, and improve PFMEAs and Control Plans, ensuring alignment with actual assembly risks, end‑of‑line inspection points, and historical defect trends.
- Apply SPC, process capability analysis, and statistical methods to monitor assembly process performance, identify trends, and prevent defects before they occur.
- Support and/or lead Measurement System Analysis (MSA) activities to ensure inspection and test methods are accurate, repeatable, and reliable.
- Support APQP, NPI, and launch readiness activities, ensuring inspection plans, quality documentation, training, and controls are established prior to production release.
- Evaluate and support engineering changes ensuring quality risks are assessed, mitigated, and documented prior to implementation.
- Develop and maintain quality metrics and dashboards to monitor KPIs, identify trends, and drive reduction of Cost of Poor Quality (COPQ).
- Ensure product and process traceability requirements are defined, maintained, and auditable for end‑of‑line and assembly operations.
- Support and maintain QMS processes and documentation, including SAP Quality Module transactions, inspection plans, quality notifications, technical reviews, and recurring prevention activities.
- Support ISO 9001 internal audits ensuring compliance and effective corrective action closure.
- Serve as a subject matter expert (SME) for assembly and end‑of‑line quality, advising manufacturing leaders and support staff on quality risks, decisions, and improvements.
- Champion a culture of quality excellence, continuous improvement, and change leadership across the plant.
Qualifications/Requirements
- Bachelor’s degree in mechanical, Electrical, Industrial, or Chemical Engineering (or equivalent technical discipline).
- Minimum of 5 years of experience in quality, manufacturing, engineering, service, or a related field demonstrating the competencies required for this role.
- Proven experience developing, implementing, and sustaining quality control processes in a manufacturing or assembly environment.
- Hands‑on experience with mechanical, hydraulic, pneumatic, and electrical assemblies, preferably in heavy equipment or industrial machinery.
- Demonstrated ability to lead root cause analysis and corrective action activities using structured problem‑solving methods (8D, A3, 5‑Why, Fishbone, Six Sigma).
- Working knowledge of quality methods, statistical tools, and corrective/preventive action systems.
- Experience working within a Quality Management System (QMS); familiarity with ISO 9001 requirements preferred.
- Experience with SAP Quality Module (QM) or similar ERP quality systems preferred.
- Strong analytical skills with the ability to analyze quality data and KPIs to drive decision‑making and continuous improvement.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across functions and levels of the organization, as well as with customers and suppliers.
- Background in surface mining machinery or equivalent heavy industrial equipment preferred.
- Lean Manufacturing and/or Six Sigma certification or experience preferred.
- Ability to work effectively in a manufacturing and shop‑floor environment.
Hiring Range
At Komatsu, your base pay is one part of your total compensation package. This role pays $NA. The actual offer will consider a wide range of factors, including experience and location.
Company Benefits
Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
- Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
- 401k and/or employee savings programs
- Employee time off (vacation and designated holidays)
- Employee and family assistance programs
- Disability benefits
- Life insurance
- Employee learning and development programs
Diversity & Inclusion Commitment
At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
