Career Area:
Sales
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
The Core Region Managed Account Sales Support team is looking for an Account Manager to lead tender and request for proposal (RFP) coordination for CI Managed Accounts which serves as a key enabler to growing customer loyalty, as well as manage relationships with some National Account customers. This person will serve as the single point of contact (SPOC) supporting Account teams across industries to execute RFP and tender responses to ensure overall alignment with business partners, all while meeting customer requirements. This role works in lock step with the Lead Account Managers who own the customer relationships in addition to in partnership with our Dealers. Additionally, this role offers the opportunity to step into formal account management by serving as Account Manager with a National Account(s).
Job Duties
Tender & RFP Support
- Serve as the lead on significant RFP and tender requests, ensuring customer requirements are met and aligned within the timeframe given
- Serve as the liaison and single point of contact (SPOC) between Account Management teams across industries, where required, and across all other key participants and stakeholders within the process
- Identify process enhancements and efficiencies ensuring continued customer satisfaction, in addition to consistency, repeatability, and ability to increase business velocity
- Uphold organizational policies and procedures, maintaining clear and direct line of communication within the organization to meet customer requirements
- Participate in customer negotiations, as needed
- Lead key customer projects in collaboration with business partners to grow machine and aftermarket business
Account Management
- Develop and execute account strategy to deliver key business results for assigned account(s)
- Build deep customer relationships, serve as trusted advisor across business to maintain and drive customer loyalty
- Serve as the single point of contact for account
- Partner with Cat Dealers to support account portfolio needs
Required Skills
- Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
- Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
- Decision Making and Critical Thinking: Ability to accurately analyze situations and reach productive decisions based on informed judgment.
- Effective Communications: Ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
- Negotiating: Ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
- Relationship Management: Ability to establish and maintain healthy working relationships with clients, vendors, and peers.
- Account Management: Ability to manage day-to-day activities, providing services and support to existing clients.
- Value Selling: Ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
Top Candidates Will Also Have:
- Bachelor’s degree
- Understanding and experience with Caterpillar Global or Corporate Accounts customers
- Dealer/Customer field experience
- Experience in prime product sales/marketing
- Sound decision-making, and ability to apply this knowledge appropriately in diverse situations
- Excellent communication skills, organization, consistent and demonstrated follow-through
- Highly skilled in relationship building, influencing and working across a matrixed organization
- Ability to work effectively with both technical and non-technical stakeholders to deliver insights and recommendations
- Demonstrated project management skills, attention to detail and the ability to complete tasks with high levels of precision
- Advanced in Excel and PowerPoint
- Strong analytical skills
Additional Details:
- This position requires 5 days per week in office
- Travel: 20% (domestic & international)
- Domestic relocation will be considered for the right candidate
- Visa Sponsorship is not available for this position
About Customer Solutions Core Regions Division
The Customer Solutions Core Regions Division is committed to solving customer challenges that extend beyond purchasing machines and parts. This team, alongside dealers, will engage more closely with customers, to create, customize and adapt solutions to meet their needs by leveraging the extensive range of offerings available today across products and services, digital and technology, rental and used, and financing. The division will be regionally on the unique needs of customers in core regions, focused on Americas North, Europe, Japan, Australia and New Zealand.
Summary Pay Range:
$128,470.00 - $192,710.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
January 29, 2026 - February 9, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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