Overview
The Cognitive and Generative AI Engineering team, part of the Enterprise Data and Information Management (EDIM) organization, builds innovative AI solutions that help scale AI adoption across Navy Federal Credit Union.
Our team operates the AI Center for Enablement, where we design, develop, and support cutting‑edge AI systems for real business use cases. We work with large language models (LLMs) and other advanced AI technologies to solve complex problems, create reusable components, and make AI accessible across the enterprise.
*** A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the “Intern Proof of Enrollment” section of the application.
Responsibilities
- Assist with AI Engineering tasks and projects.
- Provide support to assigned department; may work on small projects or portions of larger projects
- Support business strategy and initiatives within the business unit and/or across the organization
- Assist and collaborate with various levels of staff to accomplish tasks/assignments
- Perform research and analysis; may include quantitative and/or qualitative analysis
- Maintain professionalism in all interactions, placing member service as priority
- Provide comprehensive day-to-day operational support
- Provide support in functional areas of the credit union
- May provide direct member service in high volume situations
- Process and update data in automated systems; may generate and analyze reports
- Perform other duties as assigned
Qualifications
- Currently pursuing a degree from an accredited college or university
- Strong foundation in Computer Science or Data Science
- Experience with programming languages such as Python
- Adaptability to new technologies
- Strong research, analytical, and problem-solving abilities
- Ability to work independently and collaboratively in a team environment
- Effective communication skills and a commitment to self-development
- Strong organizational, planning, and time management skills
Desired:
- Understanding of Generative-AI concepts and Large Language Models (LLMs), including their applications and limitations
- Familiarity with Prompt Engineering, AI search techniques, vector databases, and Retrieval-Augmented Generation (RAG) frameworks
- Knowledge of Data Engineering, APIs, and cloud development
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
