Overview
Metro by T-Mobile is seeking enthusiastic and customer-focused individuals to join our team. As a retail associate, you will play a crucial role in providing exceptional service to our customers while promoting our products and services. This position requires strong communication skills, a passion for technology, and a commitment to delivering an outstanding customer experience.
Duties
- Provide excellent customer service by assisting customers with their inquiries and needs.
- Conduct product demonstrations to showcase the features and benefits of our offerings.
- Engage in upselling techniques to maximize sales opportunities.
- Maintain an organized and visually appealing store through effective merchandising strategies.
- Handle cash transactions accurately and manage the point-of-sale (POS) system efficiently.
- Supervise junior staff members, providing guidance and support as needed.
- Stock shelves and ensure inventory is well-organized and readily available for customers.
- Utilize basic math skills for retail math calculations related to sales and inventory management.
- Exhibit strong phone etiquette when handling customer inquiries via phone.
Requirements
- Previous experience in retail sales is preferred.
- Supervising experience is a plus, demonstrating leadership capabilities.
- Bilingual candidates are highly encouraged to apply to better serve our diverse customer base.
- Strong communication skills to effectively interact with customers and team members.
- Proficient in cash handling and cashiering duties with attention to detail.
- Ability to perform basic math calculations related to sales transactions.
- A proactive approach to customer service with a focus on building relationships with clients. Join us at Metro by T-Mobile, where your skills will contribute to creating an exceptional shopping experience for our customers!
Job Types: Full-time, Part-time
Pay: $3,000.00 - $6,000.00 per month
Benefits:
Work Location: In person
