Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)
Job Summary
The National Backbone Hardware Deployment Services team is responsible for backbone co-lo facility management, hardware deployments across the backbone network to Division & National managed sites. This includes coordinating deployment activities to approx. 650 data center locations, management of shipping work orders, vendor communication and management, and other project management responsibilities, as needed. The team is in constant communication with backbone engineering program managers, deployment & backbone engineers and vendor partners to ensure projects are on track and risks are identified and documented.
Job Description
About the Team:
CONNECT Hardware Deployment Services is a team of Technical Project Managers (TPMs), Facility Project Managers and Deployment Engineers. The team is comprised of diverse individuals who enjoy everyday challenges, who also like to work hard and celebrate accomplishments.
What You'll Do:
- Create and track end to end project plans in conjunction with Backbone Engineering teammates.
- Track tasks and milestones across all parties.
- Coordinate, manage and drive completion of deployment activities from deployment to Engineering handoff.
- Collaborate with field and vendor partners to streamline processes to create better efficiencies to align with our day-to-day objectives.
- Communicate updates on major milestones, escalations and status to
- Report on projects’ progress on a weekly basis.
- Identify and manage critical path and risk areas and create risk response and mitigation plans.
- Report weekly (or as necessary) on any risks/issues.
- Escalate issues as required to unblock open issues.
- Work with other project managers to track and manage inter-project dependencies.
- Consistent exercise of independent judgment and discretion in matters of significance.
Skills and Experience We're Looking For:
- Project management background
- Organized and detail-oriented
- Proficient in Excel, specifically in data analysis and manipulation
- Ownership mentality and will take accountability for the success and quality of results
- Ability to study up on the project objective, understand the technical foundation of the work, and the ability to communicate in non-technical terms
- Creative, self-motivated teammate willing to take ownership of tasks assigned and new responsibilities
- Understanding of network architecture
Core Responsibilities
Coordinate scoping and technical review activities for initiated programs and follow process for program approval throughout the intake and overall lifecycle.
Create and track end to end project plan in conjunction with the lead engineer.
Track tasks and milestones across all parties.
Coordinate, manage and drive test organization activities.
Facilitate bug triage, manage bug lists, track issue resolution with the lead engineer.
Coordinate change request generation and tracking.
Make project scheduling decisions in conjunction with the lead engineer or facilitate conversations necessary for decision making.
Report on project's progress as required by product, engineering, and the senior leadership team.
Identify and manage critical path and risk areas and create risk response and mitigation plans.
Report weekly (or as necessary) on any risks/issues.
Escalate issues as required to unblock open issues.
Work with other project managers to track and manage inter-project/domain dependencies.
Communicate updates on major milestones, escalations and status to lead engineer and lead project manager.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Facilitation; Accountability; Collaborating; Scheduling; Communication; Critical Paths; Project Planning
Salary:
Primary Location Pay Range: $84,709.99 - $127,064.99
Additional Range: This job can be performed in New Jersey with a Pay Range of $84,709.99 - $127,064.99
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
2-5 Years
