Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Senior Billing Analyst
About your role:
As a Senior Billing Analyst in Finance Shared Services, you ensure accurate, timely billing and revenue reconciliation for complex client contracts. You collaborate with Finance, Operations, and Sales to interpret agreements, configure billing, and resolve issues while strengthening financial controls. You also drive continuous improvement by evaluating workflows and implementing intelligent automation to enhance client experience and business outcomes.
What you'll do:
- Own end-to-end revenue assurance for an assigned client group, including contract setup, data preparation, invoice generation, reconciliation, and variance analysis.
- Interpret contract terms and pricing schedules; set-up billing rules and validate data to produce accurate invoices and supporting documentation.
- Apply artificial intelligence (AI) solutions such as Microsoft Copilot and Power BI to streamline invoice creation, contract analysis, and data extraction.
- Identify inefficiencies in current workflows; design and implement scalable, system-supported solutions using advanced analytics and intelligent automation.
- Monitor billing exceptions and controls; investigate discrepancies and drive issue resolution.
- Support annual audit and quarterly review requests by assembling evidence, addressing inquiries, and implementing control improvements.
- Create, update, and maintain standard operating procedures to capture process changes and enable consistent execution.
Experience you'll need to have:
- 4+ years of accounting and/or billing experience
- Advanced proficiency in Microsoft Excel (pivot tables, XLOOKUP, and formula creation)
- Bachelor’s degree in Accounting, Finance, or a related field, or equivalent combination of education, related experience and military.
Experience that would be great to have:
- Demonstrated experience analyzing contract fees and payment terms to validate billing accuracy and contractual alignment.
- Experience communicating directly with clients addressing invoice-related inquiries.
- Experience with SAP enterprise resource planning (ERP) billing and revenue processes.
- Experience designing or leveraging automation/workflow tools (e.g., Power BI or Alteryx).
- Experience establishing governance and change adoption practices for new AI tools (e.g., Microsoft Copilot).
How you'll work:
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
- This role requires use of a computer and audio equipment.
Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:
- Fuel Your Life program to support your physical, financial, social, and emotional well-being.
- Paid holidays and generous time away policies.
- No-cost mental health support through Employee Assistance Programs.
- Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
- Eight Employee Resource Groups to foster a collaborative culture and expand your network.
- Unparalleled professional growth with training, development, and internal mobility opportunities.
- Medical, dental, vision, life, and disability insurance options available from day one.
- Retirement planning and discounted shares with the Employee Stock Purchase Plan.
- Tuition assistance and reimbursement program.
- Paid parental, caregiver, and military leave.
#LI-CR1 #LI-Onsite
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
