Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Implementation Project Specialist
What does a successful Implementation Project Specialist do at Fiserv?
The Implementation Project Specialist is a key contributor in the Conversions and Implementations organization, working directly with clients, managing all or part of conversion and startup projects. You will be engaged in the project from beginning to end by planning, coordinating, and managing all activities involved in their assigned functional workstream areas.
What you will do:
• Manage all aspects of your assigned workstreams from beginning to end, developing project plans, consulting with client on solutions, managing key deliverables, and reporting on issues, risks, and status
• Set up and customize the various products and services selected by the client, ensuring an end-to-end quality integration
• Help drive resolution of issues through problem solving, identification of necessary resources, and escalation
• Effectively manage client expectations and deliver client-ready communications
• Make information-based decisions and multi-task in a fast-paced environment
• Manage multiple concurrent project deliverables at once, keeping client and internal partners on task
What you will need to have:
• 2+ years of experience leading meetings and presentations through strong written and verbal communication skills
• 2+ years of proven experience in being adaptable, manage time effectively, problem solve, and ability to mitigate risks to project delivery
• 2+ years of client services and relationships experience
• 2+ years of experience with MS Office Suite (Excel, Outlook, Word, OneNote, SharePoint)
• Bachelor's degree in computer science, engineering, or a related field, or an equivalent combination of education, work, and military experience
What would be great to have:
• Understanding of the Credit Card Issuing Industry and associated products
• Strong verbal and written communication skills with the ability to communicate across all levels of clients and internal staff
• Prior experience in converting to new processing platforms
• Minimal travel required (2-5 trips annually)
• Previous financial services industry, implementations, or installations experience highly desired
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
