Overview
Who we are
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.
An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.
To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.
Who we’re looking for
Toyota’s Innovation and Automation team is looking for a passionate and highly motivated Innovation & Automation Analyst.
Reporting to the VPP Product Owner for Customer Experience Domain, the primary responsibility of this role is to support the implementation, maintenance, and management of business technology solutions within service operations.
This position will serve as the business lead working in conjunction with Business Product Owner and Technical Product Owner to direct technical factory team(s) using agile methodology and scrum practices to determine the strategy/product vision of assigned areas through feature definition, prioritization, positioning, data analytics, user research, testing, implementation, and post-implementation support. The Analyst will create business value analysis for assigned projects including Business Case, Cost Benefit Analysis and Value Capture Analysis.
What you’ll be doing
Develop, maintain and communicate timely project updates in collaboration with the team.
Lead the scrum and development teams in self-organization.
Proactively seek input and collaboration with all stakeholders to gain buy-in for the strategy and roadmap that effectively influences peers and senior management.
Create buy-in for product vision both internally and with key external partners.
Develop user experience goals, stories and requirements that will be used to drive product specifications.
Identify and communicate with all impacted stakeholders to ensure transparency.
Proactively identify and resolve impediments that may impair the team’s ability to meet strategic, financial, and technical goals.
Conduct user acceptance testing and quality review of new and upcoming technology features.
What you bring
Ability to build relationships with a broad audience both internal and external to TFS (Toyota Financial Services)
Strong organizational and stakeholder management skills related to digital product management.
Strong attention to detail.
Ability to work collaboratively with other team members
Ability to collaborate and influence across all levels of leadership
Strong verbal, written, and analytical skills
Working knowledge of Microsoft Office Applications (Word, PowerPoint, Excel, Teams, etc.) - intermediate
Four-Year College Degree (B.S. or B.A) or equivalent work experience in automotive finance and insurance.
Added bonus if you have
Working knowledge of applications such as Salesforce. Jira, Confluence, qTest, Lucid.
1-2 years of experience in Agile product management.
Kaizen/Process Improvement Project experience
Experience translating business strategy and analysis into consumer-facing digital projects
Additional Certifications: Scrum/Scrum Master certificate, Agile certification
What we’ll bring
During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
A work environment built on teamwork, flexibility and respect
Professional growth and development programs to help advance your career, as well as tuition reimbursement
Team Member Vehicle Purchase Discount
Toyota Team Member Lease Vehicle Program (if applicable)
Comprehensive health care and wellness plans for your entire family
Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
Paid holidays and paid time off
Referral services related to prenatal services, adoption, childcare, schools and more
Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
Relocation Assistance (if applicable)
Belonging at Toyota
Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.
Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.
