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Job Summary
We’re seeking an entrepreneurial, highly technical product leader to define and scale our Computer Vision (CV) portfolio for enterprise customers at Comcast Business. You’ll own strategy, roadmap, and execution across the full lifecycle—discovery, pilots, launch, and scale—while leading a cross functional team and collaborating across Engineering, Data Science, UX/Design, Operations, Sales, Marketing, Business Development, and Legal.
You’ll manage a portfolio of CV capabilities, adjacent SaaS services and how CV unlocks additional value when combined with our existing IoT solutions and platform. Your mandate: deliver intuitive, reliable, robust products that solve real operational problems and drive measurable business outcomes for customers across the Retail segment especially in the Food & Beverage/Restaurant and Convenience Store sub-verticals.
Job Description
Scope & Impact:
- Portfolio Ownership: Lead the CV product line: refine the product vision and strategy, build the business case, and rationalize build/buy/partner decisions across hardware, edge, cloud, and integrations.
- Team Leadership: Lead and mentor a cross‑functional product team (PMs and embedded software/ML resources); set goals, accelerate execution, and foster innovation (POCs, accelerators, internal tools).
- Zero‑to‑One & Scale: Take products from concept → field pilots → GA → scaled deployment with Fortune 1000s; manage device and model lifecycle, upgrades, and deprecations.
What You'll Do:
Product Strategy & Roadmap
- Maintain a roadmap of customer problems to solve and a 12–18 month vision for camera‑based CV and enterprise SaaS services.
- Define product requirements (PRDs, user stories, acceptance criteria), success metrics, and financial models (ROI, margin, payback).
- Drive build / buy / partner strategy—camera OEMs, CV solutions partners, etc.
Customer Discovery & Market Development
- Facilitate user research with UX/Design; conduct site observations and structure hypothesis‑driven experiments.
- Support pilots with Operations (site selection, logistics, instrumentation, success criteria, reporting).
- Collaborate with Sales, Marketing, and BD on positioning, pricing & packaging, promotions, and enterprise go‑to‑market motions.
Market & Competitive Intelligence
- Conduct ongoing market research and feasibility analyses; publish quarterly competitive updates (CV stacks, VMS, privacy/compliance, vertical benchmarks).
- Track vertical trends and regulatory considerations (privacy‑by‑design, SOC 2, GDPR/CCPA).
- Evaluate leading technology vendors in the space leading efforts to onboard new technologies and partners
Execution & Operational Excellence
- Partner with Engineering/Data Science to scope and deliver first‑party solutions across hardware, edge inference, model services, and deployment.
- Establish policies and mechanisms for forecasting, cost/margin analysis, device and model lifecycle, and SLA management.
- Stand up product health and model performance dashboards (adoption, accuracy, latency, cost, false positive/negative rates, NPS/CSAT).
Leadership & Culture
- Champion the customer experience with seamless digital touchpoints and a bias to action.
- Model our operating principles—own the customer experience, win as a team, elevate feedback loops (NPS), drive results and growth, champion inclusion & diversity, and do what’s right.
- Act as internal/external evangelist for the CV portfolio; represent roadmap and value to customers, partners, and executives.
- Note: Some pilots and go‑lives may require occasional evening/weekend availability.
Why Join Us?
You’ll have the opportunity to define and shape a major technology capability with significant impact across the organization and our customers’ operations. This is a role for someone who wants ownership, influence, and the chance to deliver meaningful innovation in the Computer Vision space using the resources and scale of Comcast Business to do so.
Qualifications:
Required:
- 10+ years in Product Management (Enterprise SaaS, Computer Vision, AI/ML, Video, or IoT); 5+ years leading teams or complex product portfolios.
- Proven delivery of technical products end‑to‑end—discovery → pilots → GA → scaled deployments—with edge compute, cameras, data pipelines, and/or ML models.
- Strong technical fluency: model performance & monitoring, video streams (ONVIF/RTSP), edge/cloud architectures, integrations, security & compliance considerations.
- Data‑driven decision maker with superb communication skills—equally effective with engineers, executives, and customers.
- Experience collaborating across Sales, Marketing, Operations/TPx, Legal, and divisions; comfort with Fortune 1000 customers.
Preferred:
- Experience with VMS ecosystems (Milestone, Genetec), NVIDIA DeepStream, ONNX, model optimization, or MLOps (model registry, deployment, monitoring).
- Domain exposure in the Retail Vertical operations
- Tools: Jira, Salesforce (helpful, not required).
- Startup/scale‑up experience; comfort with ambiguity and roll‑up‑your‑sleeves execution.
Education:
- Bachelor’s degree required
- We welcome candidates with strong, equivalent professional experience.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Edge Computing; Competitive Intelligence (CI); Product Strategies; Customer Discovery
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
10 Years +
