Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)
Job Summary
As Director for Product Management, you will lead the strategy and execution of Comcast Technology and Product business unit’s strategic initiatives, transforming from existing broadband technologies to a new standard, setting industry benchmarks, and disrupting the internet communications industry while delivering enhanced experience across millions of customers. You will oversee Technical Program and Product Managers, ensuring successful delivery of our next generation Internet Connectivity to our customers. Your leadership will focus on Product strategy, execution, driving business growth, and fostering collaboration between internal and external stakeholders
Job Description
Core Responsibilities
- Directs, establishes, maintains and plans the overall policies and goals for a product management department.
- Sets new product strategy for program or product group.
- Applies expertise in state-of-the-art product technologies and is relied on by top management to serve as a proxy for the market.
- Defines, develops and implements standard operational frameworks for products.
- Coordinates with sales and marketing to assess client and industry needs and identifies possible solutions to meet those needs.
- Accountable for profit and loss or budgetary management of assigned products.
- Develops business cases and supporting documentation.
- Oversees development of assigned new products and services and ensures customer's needs are met. Provides product support and documentation and develops of product materials.
- Manages lifecycle of new products and services.
- Demonstrates excellent project management skills, with a proven track record of successful delivery of projects on time, in line with budget expectations and to strategy.
- Consistent exercise of independent judgment and discretion in matters of significance.
Develops cross-functional plans, objectives and strategies. Interprets company goals into functional goals and strategies.
Provides leadership and management to the Program Management team.
Possesses staffing accountability, including recruitment and retention, leadership and professional development and performance management.
Provides support for corporate budgeting and budget tracking.
Acts as a primary point of contact for senior management stakeholders.
Recommends and implements corrective action across organizations, as necessary, to improve program performance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Required Skills:
- 7-10 years of product management expertise with the ability to analyze product management activities for several products, or one key product. Serves as a resource to other product managers, assisting them in the resolution of semi-complex problems or may lead them on larger projects
- 7-10 years of execution expertise. Ability to execute GTM strategy, develop a plan to communicate value to internal and external stakeholders, facilitate the design, development, and implementation of training.
- Possesses a strong understanding of connectivity and Wi‑Fi technologies, including hands‑on experience throughout the product lifecycle.
- Develop business case and financial modeling to ensure product viability. Partner with Finance to create a sustainable business model with profitability at its core, ensuring financial viability and long-term success through strategic financial planning and investment decisions
- Become a connectivity offering expert by staying at the forefront of broadband technologies, identifying industry trends, and developing best practices for implementing cutting-edge connectivity solutions
- Product development expertise and able to lead product development managing program(s) across various teams and workstreams ensuring all efforts converge to deliver the intended value
- Project management expertise and possess advanced project management skills to effectively plan, execute, and oversee complex projects within the program, ensuring they align with key product goals and deadlines
- Customer Sentiment Reporting – Establishes "voice of the customer" data needs and align on data sources and ownership that will reflect customer sentiment with product adoption
- Effective communication is crucial for conveying product objectives, program goals, progress, and challenges to stakeholders, including executives, team members, clients, and external partners. The ability to adapt communication styles to different audiences is key.
- Strong leadership abilities are essential for guiding and motivating multidisciplinary teams towards achieving product and program objectives. This includes fostering collaboration, resolving conflicts, and providing direction to team members.
- Strategic thinking is essential for aligning product initiatives with broader organizational objectives and anticipating future challenges and opportunities. The ability to make informed decisions quickly and decisively, considering various factors and perspectives, is vital for successful product delivery
- Demonstrates strong road mapping expertise, with the ability to define strategic direction and translate vision into actionable plans.
- Applies advanced problem‑solving skills to identify challenges, evaluate options, and implement effective solutions.
- Uses coaching skills to support employee development and foster continuous growth within the team.
- Adapts quickly to changing priorities, environments, and business needs while maintaining high performance.
- Consistently models extreme professionalism in communication, conduct, and delivery of work.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Leadership; Program Execution; Product Management; Broadband Technologies
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree, Master's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
10 Years +
