At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Location expectations
This role is designated as U.S. home-based remote.
Enhances profitable new relationships and increased profitability with internal partners and business lines. Identifies business opportunities based on knowledge of clients, markets, products and services. Makes sales presentations to existing and prospective clients informing them of benefits of using the organization’s products and services to meet their needs. Trains and creates effective referral network to assist within specified market/line of business. The Builder Manager – East is a business development and relationship leadership role responsible for growing purchase and construction-to-permanent lending through builder partnerships across the Eastern market. This position strengthens existing builder relationships, develops new opportunities, and equips builder-focused Loan Officers with coaching, education, and field support while ensuring consistent, compliant, and high-quality customer experience.
Key Responsibilities
Build and deepen profitable builder relationships across the Eastern market; identify and pursue new partnership opportunities.
Partner with field leadership and internal stakeholders (sales, underwriting, operations, risk, and product) to support builder needs and deliver solutions.
Coach and support builder-focused Loan Officers (LOs), including building effective referral networks and strengthening builder account strategies.
Lead builder education initiatives (products, process, risk, and enhancements) and drive adoption of best practices.
Deliver compelling presentations to builder partners and internal teams on program value, performance, and opportunities.
Monitor market trends and competitor activity; translate insights into actionable plans to increase volume, pull-through, and profitability.
Ensure adherence to lending, compliance, and risk requirements; escalate emerging risk and operational issues appropriately.
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Typically nine or more years of relevant work experience
- Ability to travel for meetings with internal partners, clients, etc.
Preferred Skills/Experience
- Thorough knowledge of product marketing, client service issues and organization operations
- Strong marketing, business development and negotiating skills, emphasizing the development of sales strategies and goals
- Ability to creatively resolve client concerns and issues
- Good knowledge of internal and external policies, procedures and operations
- Strong organizational and problem-solving skills
- Strong interpersonal and verbal and written communication skills
-Demonstrated focus on builder business development and partnership management.
-Prior Mortgage Loan Originator (MLO) experience supporting builder-focused production and programs.
-Established national and or regional builder relationships; ability to quantify book of business, partnerships footprint, and results.
-Experience as a builder development officer (BDO) or similar role that included coaching LO's on building and enhancing structure.
- Requires almost full-time travel
Location: Eastern United States
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $98,175.00 - $115,500.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
