Career Area:
Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
The Global Manager, MineStar Performance Center of Excellence (CoE) is a senior leadership role responsible for defining and driving Caterpillar’s global performance enablement strategy for MineStar. This leader turns performance concepts into scalable, deployable, and sustainable solutions that deliver measurable value to customers operating some of the most complex mining environments in the world.
This role provides end‑to‑end leadership across the full performance lifecycle, from concept development and solution industrialization to global deployment and knowledge governance. The Global Manager leads a diverse, high‑impact organization of more than 40 professionals worldwide, including Caterpillar employees and strategic delivery partners.
What You’ll Do
Lead the global MineStar Performance Center of Excellence, setting the vision, strategy, and operating model for performance enablement worldwide
Provide unified leadership across NTI, NPI, Deployment, and Knowledge teams, ensuring seamless integration and execution
Translate performance concepts into practical, site‑ready solutions that are scalable, sustainable, and grounded in operational reality
Establish and govern standards for solution readiness, quality, sustainability, and long‑term support
Set priorities and drive alignment across the performance lifecycle while ensuring strong handoffs between teams
Provide strategic oversight of the MineStar knowledge ecosystem, ensuring it evolves in step with product capability and deployment needs
Partner closely with regional leaders, product teams, engineering, analytics, and dealers to deliver customer value at scale
Represent MineStar performance enablement in senior leadership and governance forums
Build, develop, and inspire a high‑performing global leadership team
Scope of Accountability
Global performance enablement strategy and execution quality for MineStar Performance Center of Excellence
Direct leadership of three senior leaders (NTI, NPI, Deployment) and their organizations as well as the Knowledge Leads
Oversight of a multi‑disciplinary global team of 40+ across internal and external resources
Governance of integration, prioritization, and quality across the performance lifecycle
Alignment of performance solutions with customer needs, site realities, and operational outcomes
Why This Role Matters
This role sits at the intersection of technology, operations, and customer value. You will influence how MineStar Performance solutions are designed, deployed, and sustained globally; helping customers unlock productivity, safety, and efficiency at scale while shaping the future of mining performance enablement at Caterpillar.
What skills you will have:
Technical Excellence: Strong knowledge of mining operations, site realities, and operational constraints. Ability to translate performance concepts into scalable, deployable solutions. Experience working with product development (NTI/NPI), engineering, analytics, and deployment teams.
Relationship Management: Demonstrated experience leading large, complex, and multi-disciplinary teams. Strong leadership presence and stakeholder alignment skills
Service Excellence: Ability to operate across performance methodology, technology, data, and operations.
Consulting: Proven ability to translate strategy into execution and sustained results.
Effective Communications: Excellent communication skills for both technical and executive audiences.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Top Candidates will also have:
Degree in Mining Engineering, Mechanical, Electrical, Civil, or related technical field.
Experience with MineStar solutions and performance enablement.
Exposure to analytics, operational improvement, or technology deployment.
Experience working across regions and diverse operating models.
Additional Information
The primary work location for this role is Phoenix, AZ.
This position may require 25% travel.
Domestic relocation is available.
Visa sponsorship, international assignments, or payroll transfers are not available for this role.
Summary Pay Range:
$159,120.00 - $238,680.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.Relocation is available for this position.Visa Sponsorship is not available for this position.
Posting Dates:
March 27, 2026 - April 12, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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