Overview
Responsibilities (Internal Candidates)
- Greet and assist customers in person, by phone, and via email regarding parking questions, permit needs, and general information
- Assist customers with permit purchases, citation payments, and parking services
- Communicate clearly and professionally while resolving routine inquiries
- Process and issue parking permits, validations, and replacement credentials
- Enter and update customer and vehicle information accurately in the parking system
- Prepare and distribute parking materials as needed
- Accept payments for permits, fines, and other parking-related fees
- Follow standard cash-handling procedures
- Use parking management software to process transactions
- Maintain accuracy when entering data, updating accounts, and processing changes
- Coordinate with enforcement or operations staff regarding citations or access issues
- Assist with special event parking, guest permits, and validation requests
- Report equipment or access card issues to the supervisor
Responsibilities
Qualifications (Internal Candidates)
- High school diploma or equivalent preferred
- Previous experience in janitorial, custodial, or general cleaning roles is a plus
- Ability to work independently and manage time effectively
- Familiarity with cleaning chemicals, equipment, and safety standards
- Strong attention to detail and commitment to quality
Qualifications
Qualifications (Internal Candidates)
- High school diploma or equivalent preferred
- Previous experience in janitorial, custodial, or general cleaning roles is a plus
- Ability to work independently and manage time effectively
- Familiarity with cleaning chemicals, equipment, and safety standards
- Strong attention to detail and commitment to quality
