Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Enterprise Solution Strategist
About the role:
Fiserv is a global leader in data and analytics, delivering next-generation insights and decisioning solutions to financial institutions, fintechs, consumer and business credit bureaus, government agencies, and merchants. We empower organizations with robust, real-time data and analytics that drive smarter decisions—faster and with greater confidence. By applying deep data expertise across our expansive global ecosystem, Fiserv helps clients generate insights that fuel revenue growth, manage costs, mitigate risk, and enhance customer satisfaction.
As an Enterprise Solution Strategist, you will serve as a trusted advisor to Fiserv’s largest and most complex core processing clients. In this highly visible role, you will partner closely with financial institution (FI) line-of-business leaders and C-suite executives to understand strategic goals, business priorities, operating environments, and organizational culture. You will collaborate with Relationship Managers, Account Executives, sales, product, and technology teams to design and recommend tailored, end-to-end technology solutions that align to client objectives while maximizing the value of Fiserv’s capabilities.
You will work across core processing platforms and a wide range of product organizations to deliver cohesive, multi-product financial institution solutions. This role requires broad knowledge of Fiserv’s enterprise offerings and the ability to understand how solutions must interoperate to meet complex client needs. Acting as the client’s advocate, you will often drive and influence integration strategies to ensure seamless, scalable, and effective outcomes. You will be a key contributor to winning new business, strengthening long-term client relationships, and supporting the successful growth and retention of Fiserv’s largest customers.
What You Will Do
- Partner with Sales Executives to qualify opportunities, shape pursuit strategies, and support complex sales engagements.
- Collaborate with Relationship Management to understand client needs and help define strategies to achieve their business objectives.
- Engage senior financial institution leadership, including C-level executives, as well as operations leaders, to assess business challenges and strategic priorities.
- Work closely with product and sales leadership to propose and position comprehensive, multi-product enterprise solutions.
- Serve as a strong client advocate by representing complex client requirements to Fiserv strategy, product, and senior leadership teams.
- Represent Fiserv leadership—alongside senior client partners—in executive-level relationship and strategic discussions.
- Develop and maintain solution maps that visually illustrate proposed and deployed solutions, including key integration points and dependencies.
- Partner with Relationship Management, Account Executives, and Sales teams to successfully drive saves, renewals, and new logo acquisition.
Experience you'll need to have:
- Bachelor’s degree or higher education.
- 8+ years of experience in client solutions consulting, pre-sales consulting, business consulting, or a related client-facing role within financial services, payments, or financial technology
- A minimum of 5 years of progressive experience in a leadership or senior advisory capacity within a mid-sized financial institution or in business or technology management roles supporting financial services organizations.
- Demonstrated experience to effectively manage several complex, cross‑functional projects, ensuring alignment, progress, and timely delivery amid shifting deadlines.
Experience that would be great to have:
- Master’s degree.
- Experience with Fiserv Core Processing Platforms or Surround Solutions and/or comparable banking, core processing, and financial technology platforms.
- Previous experience holding a senior executive technology leadership role (CTO, CIO, or VP of IT) within a mid‑to‑large financial institution, overseeing enterprise‑scale technology and business initiatives.
- Experience supporting modernization, transformation, or platform migration initiatives
- Familiarity with solution design for application programming interface (API)-based integrations, digital experiences, or payment workflows
How you'll work:
- This role requires use of a computer and audio equipment.
Travel:
- This role will require frequent domestic and international travel (50%).
- Valid US Passport will be needed for this position.
Sponsorship:
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:
- Fuel Your Life program to support your physical, financial, social, and emotional well-being.
- Paid holidays and generous time away policies.
- No-cost mental health support through Employee Assistance Programs.
- Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
- Eight Employee Resource Groups to foster a collaborative culture and expand your network.
- Unparalleled professional growth with training, development, and internal mobility opportunities.
- Medical, dental, vision, life, and disability insurance options available from day one.
- Retirement planning and discounted shares with the Employee Stock Purchase Plan.
- Tuition assistance and reimbursement program.
- Paid parental, caregiver, and military leave.
#LI-JR1
Salary Range
$111,000.00 - $188,400.00
These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
