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Workers' Compensation Claim Manager

Kiewit • Westlake, TX, US • 1d ago

Requisition ID: 180126

Job Level: Senior Level

Home District/Group: DHO Risk Management and Insurance

Department: Risk Management

Market: Corporate Home Office

Employment Type: Full Time

Position Overview

Kiewit is hiring a Workers’ Compensation Claim Manager in our Risk Management and Insurance Department. In this role, you will provide support and operational oversight of the organization’s workers compensation claims program. This role is responsible for ensuring effective claims handling, regulatory compliance, cost containment, vendor management, and alignment with broader risk management and human resource strategies.

If you are passionate about claims and are motivated to collaborate with others to manage our workers’ compensation claims, we would love to talk with you! Be a part of a dynamic team that serves a growing business that spans across various market areas including Industrial, Oil & Gas and Petrochemical, Transportation, Water/Wastewater, Power, Mining and Vertical Building engineering and construction. You will have a wide range of responsibilities which include supporting Kiewit District personnel, interactions with Corporate departments and others in the profession, including insurance brokers and carriers.

Kiewit has recently been rated as #1 by ENR in the top 400 Contractor firms for the Transportation, Petroleum and Domestic Heavy markets. We have a strong Risk Management team with dedicated individuals that are passionate about what they do and are inspired by the challenges of today.

District Overview

At Kiewit, our construction and engineering projects span across the United States, Canada, and Mexico, improving and connecting communities with every initiative. We depend on our high-performing Risk Management team to focus on managing insurance, risk and compliance and to support operations to ensure risks are identified, assessed and mitigated. We hire only the most driven people, and we offer them diverse career opportunities, strong leadership, mentorship, rewarding collaborative work, and responsibility they won’t find just anywhere. We’re always pushing new limits. You can too.

Location

This role can be located at one of our major Kiewit Offices in Omaha, NE; Lenexa, KS, or Westlake, TX. This role operates in an in-office setting daily, Monday through Friday, with some expected travel - up to 25%.

Responsibilities

· Coordinate the Company’s reporting, handling, and resolution of workers’ compensation insurance claims

· Interface with Kiewit’s third-party claims administrator and Risk Management Information System (RMIS) provider

· Participate in the training and education programs presented by the Department

· Participate in claim reviews with third party administrator (TPA) and District leadership as needed.

· Maintain and update electronic claim files in RMIS system

· Partner with safety and HR teams to align claims data insights with injury prevention and employee well-being initiatives.

Primary Functions

· Oversee complex, high-exposure, and litigated claims, providing guidance and escalation support as needed.

· Ensure compliance with all applicable federal, state, and local workers’ compensation laws and regulations across assigned jurisdictions.

· Review claim reserve and settlement analysis and provide recommendations.

· Monitor key performance indicators (KPIs) to drive continuous improvement in claim outcomes, cycle time, and costs.

· Maintain relationships with TPAs, defense counsel, medical networks, nurse case managers, and other service providers.

· Serve as a trusted advisor to senior leadership, HR, Legal, Risk Management, and Operations on workers’ compensation matters.

Qualifications

· BS/BA degree or 10+ years of progressive experience in workers compensation claims management, including multi-state or national oversight.

· In-depth knowledge of workers’ compensation laws, regulations, and claims best practices across multiple jurisdictions.

· Proven experience handling high-risk, catastrophic, and litigated claims.

· Strong financial acumen, including reserve management and cost analysis.

· Familiarity with claims management systems and data analytics tools.

· Experience performing workers compensation claim management in a construction industry preferred.

· Ability to balance empathy, compliance, and business objectives in claims decision-making.

· Highly organized with the ability to manage competing priorities in a fast-paced corporate environment.

· Ability to work in a team environment.

· Ability to work independently and communicate risks or potential problems to manager.

· Ability to travel 25% or less.

· Proficient with Microsoft Office, PowerPoint, Word, Excel, Outlook, SharePoint, etc. #LI-AK1

Other Requirements:

Regular, reliable attendance
Work productively and meet deadlines timely
Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment.
Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies.
Work during normal operating hours to organize and complete work within given deadlines. Work overtime and weekends as required.
May work at various different locations and conditions may vary.

We offer our fulltime staff employees a comprehensive benefits package that’s among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.

Equal Opportunity Employer, including disability and protected veteran status.