As a Principal Site Reliability Engineer, you will play a pivotal role in building and operating the Oracle HealthPatient Portal. In this role, you will design, build, and operate highly reliable, scalable infrastructure that supports Commercial and Federal customers.
You will also contribute to the next evolution of cloud operations by advancing automation, observability, and AI-assisted reliability practices.
You will work within a globally distributed team to deliver robust solutions that handle massive load by the end users with precision and performance, while continuously improving system reliability and operational excellence.
U.S. citizenship is required for this position, as the successful candidate will be required to obtain (and maintain) a U.S. government security clearance after hire.
Required Skills
Infrastructure & Reliability
Experience building and operating high-availability, fault-tolerant systems
Strong understanding of distributed systems, performance monitoring, and resiliency patterns
Experience with incident response, root-cause analysis, and production troubleshooting
Cloud Ecosystems
Experience with one or more cloud environments OCI, AWS/Azure
DevOps/SRE Practices
Advanced competency in CI/CD pipelines (Jenkins, Kubernetes)
Infrastructure as Code (Terraform)
Observability tools (Prometheus, Grafana)
Strong focus on automation-first operations
Data Technologies
• Proficiency in Data Warehousing platforms (e.g., Vertica, Snowflake)
• Experience with ETL frameworks and large-scale data processing
• Understanding of columnar storage systems
Programming & Tools
Proficiency in Python, Java, or Go
Experience with Docker, Kubernetes, and shell scripting
Problem-Solving
Strong troubleshooting skills with ability to perform root-cause analysis
Experience resolving complex production issues in distributed systems
Operational Excellence
Apply DevOps/SRE practices to automate deployments and operations
Enhance observability using Prometheus/Grafana and AI-driven insights
Incident Response
Participate in on-call rotations
Implement preventative and automated remediation solutions
Collaboration
Work closely with engineers to execute technical roadmaps
Contribute to code reviews and infrastructure improvements
What You Bring
7+ years of software engineering, cloud infrastructure, SRE, or DevOps experience
Proven ownership of production system reliability in cloud environments
Core Expertise
Cloud infrastructure design and automation
Distributed systems and performance optimization
Data warehousing and ETL frameworks
Technical Skills
Terraform, Docker, Kubernetes
Observability stacks (Prometheus, Grafana)
Python, Java, or Go
Additional Strengths
Strong problem-solving mindset with a focus on automation and scalability
Experience improving system reliability through intelligent automation
Preferred Qualifications
Experience in healthcare or regulated environments (HIPAA, compliance frameworks)
Experience working in environments requiring security clearance
Experience building self-healing or autonomous infrastructure systems
Internal Responsibilities
• Work with the Site Reliability Engineering (SRE) team to take shared ownership of services and platform components. Develop a strong understanding of end-to-end system architecture, dependencies, and production behavior.
• Design, build, and operate reliable, scalable, and secure infrastructure supporting large-scale distributed systems
• Improve system reliability through automation, monitoring, and performance optimization
• Contribute to the adoption of AI-assisted approaches for operations, including:
Enhancing observability and alerting
Supporting automated incident detection and remediation
Exploring intelligent automation for infrastructure lifecycle management
• Partner with development teams to enhance service architecture, scalability, and operability
• Participate in on-call rotations and act as an escalation point for complex production issues
• Perform root cause analysis and implement long-term fixes to prevent recurrence
• Apply knowledge of distributed systems to troubleshoot issues and optimize system performance
• Drive continuous improvement in DevOps/SRE practices, including CI/CD, Infrastructure as Code, and automation at scale
External Responsibilities
• Work with the Site Reliability Engineering (SRE) team to take shared ownership of services and platform components. Develop a strong understanding of end-to-end system architecture, dependencies, and production behavior.
• Design, build, and operate reliable, scalable, and secure infrastructure supporting large-scale distributed systems
• Improve system reliability through automation, monitoring, and performance optimization
• Contribute to the adoption of AI-assisted approaches for operations, including:
Enhancing observability and alerting
Supporting automated incident detection and remediation
Exploring intelligent automation for infrastructure lifecycle management
• Partner with development teams to enhance service architecture, scalability, and operability
• Participate in on-call rotations and act as an escalation point for complex production issues
• Perform root cause analysis and implement long-term fixes to prevent recurrence
• Apply knowledge of distributed systems to troubleshoot issues and optimize system performance
• Drive continuous improvement in DevOps/SRE practices, including CI/CD, Infrastructure as Code, and automation at scale
