We are seeking a highly analytical and strategic Business Operations Analyst (IC5) to drive executive reporting, business performance management, customer financial analysis, and strategic initiatives across Oracle Cloud Infrastructure (OCI) and broader Oracle organizations. This role serves as a trusted business partner to senior leadership, providing data-driven insights that influence operational execution, customer profitability, investment decisions, and long-term growth strategies.
The ideal candidate combines strong financial and business acumen with advanced analytics capabilities, executive communication skills, and the ability to manage complex cross-functional initiatives. This individual will own large customer P&L analysis, develop executive-level business reviews, build scalable reporting solutions, and lead strategic programs that improve operational efficiency and business performance.
- Develop and maintain executive dashboards, KPIs, scorecards, and reporting frameworks that provide visibility into business performance across AI & Strategic Customer Operations LOB.
- Analyze large, complex datasets to identify trends, risks, opportunities, and actionable insights.
- Design and automate recurring reporting processes to improve efficiency, accuracy, and scalability.
Internal Responsibilities
- Analyze customer profitability, revenue trends, cloud consumption patterns, margins, costs, and business performance drivers.
- Identify opportunities to improve customer economics, optimize resource utilization, and support growth objectives.
- Partner across Oracle organizations to align strategic priorities and enable enterprise-wide initiatives.
- Partner with Sales, Finance, Capacity Planning, and Customer Success organizations to evaluate customer investments and strategic opportunities.
- Translate complex analytical findings into concise recommendations for executive audiences.
Minimum Qualifications:
- 8+ years of experience in business operations, finance, consulting, analytics or related functions.
- Demonstrated experience developing executive-level reporting, KPIs, and business performance metrics.
- Strong analytical and problem-solving skills with the ability to synthesize large, complex datasets into actionable insights.
- Strong financial modeling, P&L analysis, and business case development experience.
- Strong proficiency with Excel and executive presentation development.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Experience leading cross-functional strategic initiatives from concept through execution.
- Demonstrated ability to influence senior leaders through data-driven recommendations.
Preferred Qualifications:
- Experience supporting cloud, technology, infrastructure, SaaS, or enterprise software organizations.
- Knowledge of cloud products, cloud economics, consumption-based business models, and capacity planning concepts.
- Experience developing executive business reviews, including Monthly Business Reviews (MBRs), Quarterly Business Reviews (QBRs), and strategic operating reviews.
External Responsibilities
- Analyze customer profitability, revenue trends, cloud consumption patterns, margins, costs, and business performance drivers.
- Identify opportunities to improve customer economics, optimize resource utilization, and support growth objectives.
- Partner across Oracle organizations to align strategic priorities and enable enterprise-wide initiatives.
- Partner with Sales, Finance, Capacity Planning, and Customer Success organizations to evaluate customer investments and strategic opportunities.
- Translate complex analytical findings into concise recommendations for executive audiences.
Minimum Qualifications:
- 8+ years of experience in business operations, finance, consulting, analytics or related functions.
- Demonstrated experience developing executive-level reporting, KPIs, and business performance metrics.
- Strong analytical and problem-solving skills with the ability to synthesize large, complex datasets into actionable insights.
- Strong financial modeling, P&L analysis, and business case development experience.
- Strong proficiency with Excel and executive presentation development.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Experience leading cross-functional strategic initiatives from concept through execution.
- Demonstrated ability to influence senior leaders through data-driven recommendations.
Preferred Qualifications:
- Experience supporting cloud, technology, infrastructure, SaaS, or enterprise software organizations.
- Knowledge of cloud products, cloud economics, consumption-based business models, and capacity planning concepts.
- Experience developing executive business reviews, including Monthly Business Reviews (MBRs), Quarterly Business Reviews (QBRs), and strategic operating reviews.
