The Training Senior Director is responsible for strategically leading the development and implementation of training programs to enable mechanical and electrical technicians to operate, maintain, and modernize data centers, leveraging their expertise in mechanical and electrical systems. The role involves designing scalable training materials, including SOPs, e-learning modules, and hands-on workshops, focused on electrical, mechanical, controls, and programmatic knowledge. The Senior Director will collaborate with senior leadership and SMEs to align training with organizational goals, integrate new technologies, and incorporate third-party training like NFPA 70E and thermography, while staying updated on industry trends to ensure relevance.
Internal Responsibilities
Responsibilities:
Strategically design, oversee, and implement comprehensive training programs to enable mechanical and electrical technicians to operate, maintain, and modernize data centers by leveraging expertise in mechanical and electrical systems.
Collaborate with senior leadership and operational stakeholders to align training initiatives with organizational goals, identifying skill gaps, and developing strategic solutions to transition technicians into data center operator roles.
Lead the creation and governance of scalable training materials, including SOPs, e-learning modules, and hands-on workshops, to build advanced competencies in electrical, mechanical, controls, and programmatic knowledge essential for data center operations.
Proactively monitor industry trends and advancements in data center operations to ensure training programs remain innovative, relevant, and aligned with best practices.
Partner with subject matter experts (SMEs) and technology leaders to identify and integrate emerging technologies into the training curriculum and data center workspace.
Oversee the incorporation of specialized third-party training, such as NFPA 70E and thermography, into the curriculum to enhance technical expertise and ensure regulatory compliance.
Direct the administration of tabletop and walkthrough drills to reinforce training objectives, simulate complex operational scenarios, and enhance campus-wide preparedness for data center operations.
Lead audits of training retention to evaluate program effectiveness, ensuring sustained knowledge application and operational excellence across data center staff.
Analyze Root Cause Analysis (RCA) and Computerized Maintenance Management System (CMMS) data to identify trends, risks, and opportunities, using insights to drive the development of a strategic annual training plan that supports long-term campus modernization.
Qualifications:
10+ years of experience in training management, program development, or operational excellence, with at least 5 years in a leadership or Senior Director-level role.
7+ years in a critical facility or data center environment, with deep knowledge of mechanical and electrical systems.
Proven track record of designing, scaling, and leading enterprise-wide training programs that drive measurable outcomes.
Advanced analytical skills to assess organizational training needs, evaluate program impact, and leverage data for strategic decision-making.
Exceptional leadership and communication skills to influence cross-functional stakeholders, foster collaboration, and drive cultural change.
Extensive experience in developing SOPs, training content, and compliance programs at scale.
Familiarity with industry standards such as NFPA 70E, thermography, and data center modernization practices is highly desirable.
***This position is onsite in Nashville, TN***
External Responsibilities
Responsibilities:
Strategically design, oversee, and implement comprehensive training programs to enable mechanical and electrical technicians to operate, maintain, and modernize data centers by leveraging expertise in mechanical and electrical systems.
Collaborate with senior leadership and operational stakeholders to align training initiatives with organizational goals, identifying skill gaps, and developing strategic solutions to transition technicians into data center operator roles.
Lead the creation and governance of scalable training materials, including SOPs, e-learning modules, and hands-on workshops, to build advanced competencies in electrical, mechanical, controls, and programmatic knowledge essential for data center operations.
Proactively monitor industry trends and advancements in data center operations to ensure training programs remain innovative, relevant, and aligned with best practices.
Partner with subject matter experts (SMEs) and technology leaders to identify and integrate emerging technologies into the training curriculum and data center workspace.
Oversee the incorporation of specialized third-party training, such as NFPA 70E and thermography, into the curriculum to enhance technical expertise and ensure regulatory compliance.
Direct the administration of tabletop and walkthrough drills to reinforce training objectives, simulate complex operational scenarios, and enhance campus-wide preparedness for data center operations.
Lead audits of training retention to evaluate program effectiveness, ensuring sustained knowledge application and operational excellence across data center staff.
Analyze Root Cause Analysis (RCA) and Computerized Maintenance Management System (CMMS) data to identify trends, risks, and opportunities, using insights to drive the development of a strategic annual training plan that supports long-term campus modernization.
Qualifications:
10+ years of experience in training management, program development, or operational excellence, with at least 5 years in a leadership or Senior Director-level role.
7+ years in a critical facility or data center environment, with deep knowledge of mechanical and electrical systems.
Proven track record of designing, scaling, and leading enterprise-wide training programs that drive measurable outcomes.
Advanced analytical skills to assess organizational training needs, evaluate program impact, and leverage data for strategic decision-making.
Exceptional leadership and communication skills to influence cross-functional stakeholders, foster collaboration, and drive cultural change.
Extensive experience in developing SOPs, training content, and compliance programs at scale.
Familiarity with industry standards such as NFPA 70E, thermography, and data center modernization practices is highly desirable.
***This position is onsite in Nashville, TN***
