Supply Chain Management Organization - Ops Program Manager

Oracle Corporation • Santa Clara, CA, United States, US • 1h ago

The Operations Program Manager is a highly strategic individual contributor who serves as a trusted operational partner to the Chief of Staff for the Supply Chain Management organization. This senior-level role is responsible for driving operational excellence across multiple business functions, ensuring execution against organizational priorities, improving business processes, and providing visibility into critical operational metrics.

This individual thrives in a fast-paced, highly dynamic environment where priorities evolve quickly. They are proactive, resourceful, and exceptionally organized, with the ability to independently lead cross-functional initiatives while managing multiple high-priority workstreams. The successful candidate possesses a strong executive presence, exceptional communication skills, and a "can-do" attitude that inspires confidence while remaining calm and flexible under pressure.

This role partners closely with executives, Finance, Human Resources, Global Supply Chain, and cross-functional business leaders to improve operational performance, drive accountability, and enable informed executive decision-making.

Internal Responsibilities

Key Responsibilities

Business Operations & Strategic Execution

Serve as a strategic operational partner to the Chief of Staff in executing organizational priorities and key business initiatives.

Lead complex cross-functional programs that improve operational efficiency, business processes, and organizational effectiveness.

Develop executive-level presentations and communications for leadership reviews.

Drive operational cadence activities including organizational planning, and executive reporting.

Financial Operations

Partner with Finance and Global Operations to monitor and improve Accounts Receivable performance across external manufacturing partners.

Track aging receivables, identify payment risks, escalate issues, and coordinate cross-functional resolution to improve cash flow performance.

Maintain financial tracking mechanisms and provide executive visibility into outstanding balances, payment trends, and operational risks.

Metrics, KPIs & Business Insights

Own the development and maintenance of organizational dashboards and scorecards.

Track and analyze Key Performance Indicators (KPIs) across Supply Chain Management operations.

Identify trends, risks, and opportunities while providing actionable recommendations to leadership.

Ensure consistent reporting accuracy and establish governance around operational metrics.

Workforce Planning & Headcount Management

Manage organizational headcount planning and hiring execution across the Supply Chain Management team.

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