As a member of this fast-paced, leading-edge database and applications company, you will serve as the technical expert for end-user computing (EUC) and device architecture across a 24x7 health system. You will design, standardize, and evolve the enterprise endpoint ecosystem, ensuring secure, scalable, and reliable delivery of end-user devices and associated technologies.
This role works closely with Support Technicians, Systems Administrators, Security, and Infrastructure teams to define standards, optimize device performance, and improve the overall end-user experience. You will act as the bridge between operational support and strategic infrastructure planning, ensuring consistency, automation, and compliance across all endpoint environments
Internal Responsibilities
As a Device Architect, you will:
Endpoint Architecture & Strategy
- Define and maintain the enterprise endpoint architecture for desktops, laptops, and virtual/remote devices.
- Establish and govern hardware and operating system standards across the organization.
- Evaluate, select, and standardize end-user computing technologies, including imaging, provisioning, and lifecycle tools.
- Design scalable models for device deployment, configuration, and management.
Lifecycle Management & Engineering
- Assist in defining policies for OS version control, application deployment, and hardware refresh cycles.
- Develop standardized device configurations for security, performance, and compliance.
Automation & Optimization
- Lead automation initiatives for device provisioning, software deployment, and configuration management.
- Identify opportunities to reduce manual support effort through scripting, policy-driven management, and self-healing systems.
Technical Governance & Standards
- Create and maintain technical standards, documentation, and architectural roadmaps for endpoint environments.
- Ensure compliance with security, regulatory, and enterprise IT policies.
- Review and approve changes to endpoint configurations, images, and deployment workflows.
Cross-Team Collaboration
- Act as escalation point for complex endpoint issues requiring architectural insight.
- Collaborate with Support Technicians to improve troubleshooting processes and reduce incident volume.
- Partner with Security teams to ensure endpoint hardening, encryption, and vulnerability remediation.
Incident & Problem Management Leadership
- Lead root cause analysis for systemic endpoint issues and define long-term corrective actions.
- Use trend analysis from support incidents to drive architectural improvements.
- Guide knowledge transfer efforts to elevate support team capabilities.
Project & Initiative Leadership
- Lead endpoint-related infrastructure projects such as OS migrations, device refresh programs, and enterprise rollouts.
- Provide architectural input for new application and hardware introductions.
- Participate in enterprise planning for future workplace technology needs.
#LI-MBOH
External Responsibilities
As a Device Architect, you will:
Endpoint Architecture & Strategy
- Define and maintain the enterprise endpoint architecture for desktops, laptops, and virtual/remote devices.
- Establish and govern hardware and operating system standards across the organization.
- Evaluate, select, and standardize end-user computing technologies, including imaging, provisioning, and lifecycle tools.
- Design scalable models for device deployment, configuration, and management.
Lifecycle Management & Engineering
- Assist in defining policies for OS version control, application deployment, and hardware refresh cycles.
- Develop standardized device configurations for security, performance, and compliance.
Automation & Optimization
- Lead automation initiatives for device provisioning, software deployment, and configuration management.
- Identify opportunities to reduce manual support effort through scripting, policy-driven management, and self-healing systems.
Technical Governance & Standards
- Create and maintain technical standards, documentation, and architectural roadmaps for endpoint environments.
- Ensure compliance with security, regulatory, and enterprise IT policies.
- Review and approve changes to endpoint configurations, images, and deployment workflows.
Cross-Team Collaboration
- Act as escalation point for complex endpoint issues requiring architectural insight.
- Collaborate with Support Technicians to improve troubleshooting processes and reduce incident volume.
- Partner with Security teams to ensure endpoint hardening, encryption, and vulnerability remediation.
Incident & Problem Management Leadership
- Lead root cause analysis for systemic endpoint issues and define long-term corrective actions.
- Use trend analysis from support incidents to drive architectural improvements.
- Guide knowledge transfer efforts to elevate support team capabilities.
Project & Initiative Leadership
- Lead endpoint-related infrastructure projects such as OS migrations, device refresh programs, and enterprise rollouts.
- Provide architectural input for new application and hardware introductions.
- Participate in enterprise planning for future workplace technology needs.
#LI-MBOH
