The is looking for a temporary
Executive Lounge Attendant
to join our team! It's all about location in NYC and New York Hilton Midtown places you right in the heart of the action, within walking distance of a multitude of famous attractions, including Central Park, Radio City Music Hall, MOMA, and Broadway. Stop by the theater and transportation desk for tips, tickets, and travel in and around the city.
Shift Pattern: Full Availability is required for this position
Pay Range: $28.46 - $37.95 / hour
You will comfort executive guests throughout their stay at the hotel by responding efficiently to their inquiries and offering advice and information as requested. A Lounge Agent contributes to the first impressions of our guests.
What are the benefits of working for Hilton?
It's a fantastic time to join Hilton!
named Hilton the #1 Best Big Companies to work for in 2021!
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
- Go Hilton travel program: 100 nights of discounted travel.
- Access to your pay when you need it through DailyPay.
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
- Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents.
- : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
- Flexible shifts and days off.
- Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare.
- Mental health resources including free counselling through our Employee Assistance Program.
- Best-in-Class Paid Time Off (PTO).
- 401K plan and company match to help save for your retirement.
What will I be doing?
As an Executive Lounge Attendant,
you would be responsible for preparing and replenishing food and beverage service in the Executive Lounge.
Specifically, you would be responsible for performing the following tasks to the highest standards:
- Welcome executive Guests on arrival and assist them during their stay dealing efficiently with inquiries and any complaints.
- Ensure that all Guest supplies and amenities are offered and replenished to the required standards.
- Walk the lounge carefully in order to clear dirty dishes and glasses from the tables; carry dirty dishes and glasses them to the kitchen to be rinsed and placed in the dishwasher. Operate the dishwasher, remove, and dry clean service ware and put them in their proper place.
- Sweep, mop, clean and maintain the Executive Floor kitchen, bar area, lounge, and bathroom throughout the shift.
- Maintain the cleanliness of the lounge at all times.
- Polish and dust furniture in the Executive Lounge on a daily basis.
- Maintain established linen, equipment and service ware par levels in the kitchen and lounge.
- Set up food & beverage for transport into the Lounge area.
#LI-LG1
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.
Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for this Hilton Worldwide Brand?
One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all.
Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com.
If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.
- This information is a highlight of the major benefits offered. Wages, retirement, and paid time off benefits are specific to your location and position.
