Help shape the future of fulfillment alongside passionate, talented people who are obsessed with delivering for customers.
As a Senior Operations Manager at our OAK4 site in Tracy, CA, you'll be at the helm of a large-scale operation that delivers for millions of Amazon customers every day. This is your opportunity to lead, innovate, and make a measurable impact on one of the world's most customer-obsessed supply chains.
Be part of something extraordinary from Day One!
What You'll Do
- Own the operation – Take full accountability for budgetary performance, people development, and operational excellence across your functional area (Inbound or Outbound).
- Lead and develop leaders – Manage, coach, and mentor a team of Operations and Area Managers, setting clear expectations and holding them accountable while building the next generation of Amazon leaders.
- Drive continuous improvement – Champion Lean initiatives, process innovations, and quality programs that push your team and the FC to exceed business goals.
- Deliver a world-class customer experience – Ensure safety, quality, and performance standards are met or exceeded every single day.
- Collaborate cross-functionally – Partner with HR, Finance, Facilities, Safety, IT, and peer leaders to secure resources, share best practices, and drive site-wide success.
- Cultivate ideas – Source and nurture innovative ideas from your team, translating them into actionable improvement plans that raise the bar across the network.
- Share best practices – Take proactive steps to ensure best practices are shared across all departments, shifts, and the broader network.
Additional Job Elements to this Hands-On Leadership Role
- Lift and move totes up to 49 pounds each
- Regular bending, lifting, stretching and reaching both below the waist and above the head
- Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
- Continual standing and/or walking an average of 5 miles daily
- Ability to work in construction/distribution environments that may be noisy, unlit, unheated, not air-conditioned
- Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
Fun Facts About This Location
- Massive facility – OAK4's warehouse footprint is over 1,017,000 square feet, with two mezzanines that nearly double the usable space
- Robotics-powered – OAK4 is a robotics sortable facility where associates work alongside robots to ship items smaller than a conventional microwave
- Growing city – Tracy is the second-most populous city in San Joaquin County and it's part of the greater San Francisco Bay Area Combined Statistical Area
- Prime logistics location – Tracy is close to major highways, the Port of Oakland, and a nearby airport, making it an ideal hub for e-commerce and distribution
- Amazon hub – Tracy is one of few cities in the world to have multiple Amazon facilities within city limits
- Year-Round Great Weather – Tracy enjoys mild winters and hot, dry summers, making it ideal for outdoor activities like hiking and biking year-round
- Affordable Living – Tracy offers significantly more affordable housing compared to coastal California, making it an attractive option for families and professionals who want Bay Area proximity without the premium price tag
- Close to Weekend Getaways – Residents enjoy quick access to Lake Tahoe, Yosemite National Park, Napa Valley wine country, and the California coast
